AutoNation Ford Arlington - Service Center

I have had really good luck letting AutoNation Ford in Arlington do my service. They have been prompt to do the job when they say, and the other day I had to change my work order at the last minute and t Arlington do my service. They have been prompt to do the job when they say, and the other day I had to change my work order at the last minute and they were very flexible. I have been very happy with their work. More

I've serviced my truck here for almost six years and have never had a problem at all. Great customer service rep (Peggy), never tells me I have to do something that's not required at service time. She is v never had a problem at all. Great customer service rep (Peggy), never tells me I have to do something that's not required at service time. She is very personable too! My truck is always clean when I pick it up. More

I purchased my car in October 2016. Every time I have had any service it has been great. This visit was great as well I was greeted as soon as I pulled in and by name. The work was done Every time I have had any service it has been great. This visit was great as well I was greeted as soon as I pulled in and by name. The work was done quickly and satisfactorily. I would recommend Auto Nation Ford to anyone. More

Peggy did a great job scheduling our visit. She kept us informed and the vehicle was ready to go on a timely manner.. She reviewed the repairs performed and discussed future maintenance sched She kept us informed and the vehicle was ready to go on a timely manner.. She reviewed the repairs performed and discussed future maintenance schedule. More

Great place I like the Customer service and the relationship they give to the customers and communication level… relationship they give to the customers and communication level… More

Melissa was very helpful and made sure that all of our questions and concerns were taken care of. They were great , friendly, fast we will be taking all of our vehicles there from now on. questions and concerns were taken care of. They were great , friendly, fast we will be taking all of our vehicles there from now on. More

Mellissa Moshier was very helpful and attentive to my issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing som issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing some of the items on my own like changing out cabin filters and she made me aware it was time. Thanks Mellissa. I'll be back. More

Poor customer service, from the top down. Vehicle set for weeks without any follow up info from service rep or service manager. Vehicle set for weeks without any follow up info from service rep or service manager. More

Fast appointment. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. More

1) Went to drop off truck and didn't have us down for the app. 2) Waited and waited to her back from the service manager. 3) Called a week later and tried speaking with someone abt the cost. 4) Tri the app. 2) Waited and waited to her back from the service manager. 3) Called a week later and tried speaking with someone abt the cost. 4) Tried calling for 3 days and left messages but, no return calls. Never could get an answer. More