AutoNation Ford Arlington - Service Center

Had a great experience thanks to the efforts of service rep, Melissa Moshier. She kept me informed of the status by text message throughout the servicing of my vehicle. All of my issues were fully and succ rep, Melissa Moshier. She kept me informed of the status by text message throughout the servicing of my vehicle. All of my issues were fully and successfully addressed. More

This dealership is super clean! The gentleman I worked with was extremely helpful and nice. The gentleman I worked with was extremely helpful and nice. More

It's always a pleasure when it's time for servicing my F150 King Ranch at Auto Nation Ford Arlington. Dave Morrison is a great service manager for my vehicle and keeps me up to date on status of my vehicl F150 King Ranch at Auto Nation Ford Arlington. Dave Morrison is a great service manager for my vehicle and keeps me up to date on status of my vehicle while I wait. More

Overall a good experience. Car threw a rod on 12/22/21, engine was on national backorder for three months (not dealer's fault). Once part came in they were pretty quick about Car threw a rod on 12/22/21, engine was on national backorder for three months (not dealer's fault). Once part came in they were pretty quick about turning it. Had a rear main leak after I got it back, but they remedied it quickly. Thanks to Joshua and Dunte for seeing me through this. More

The first service advisor told me that I had to leave my car there for a month to fix the seatbelt. Jaime actually helped! He told me that he would have to order the part, how long it would take and how l car there for a month to fix the seatbelt. Jaime actually helped! He told me that he would have to order the part, how long it would take and how long it would take to install. The part took a little longer but that’s the new normal. Jaime got my car in and had it fixed in a fraction of the time! Very impressed! I was considering never going back after a brief conversation with the first guy!! More

Great service and service time was spot on. Would recommend to family and friends. Thanks. Would recommend to family and friends. Thanks. More

I have used this dealership for many years. My visit was for a routine maintenance and vehicle recall. Both things were completed within one day. I am completely satisfied with the service I My visit was for a routine maintenance and vehicle recall. Both things were completed within one day. I am completely satisfied with the service I received. More

Peggy met with me, reviewed tire options with me and we came up with a good solution. came up with a good solution. More

Peggy did a awesome job overseeing service work on my Ford. Thanks so much John Ford. Thanks so much John More

Went for an oil change, speedometer check, and infotainment system assistance. Drove into service bay and waited approximately 15 minutes before even getting acknowledged by an employee who then p infotainment system assistance. Drove into service bay and waited approximately 15 minutes before even getting acknowledged by an employee who then passed me onto another employee. Employee I met with was not happy to be there. Told me it would take 3-5 weeks before I could get my speedometer held and I would have to leave it with them. He also told me that the infotainment guy is only there for an hour on fridays. Long story short ended up waiting 5 hours for an oil change mr being the only customer that has shown up the whole time i was in the dealership. More