AutoNation Ford Arlington - Service Center

Service adviser customer service was excellent and good job of keeping me apprised of the status of my vehicle. job of keeping me apprised of the status of my vehicle. More

Service visit. No appointment, oil change, tire rotation, basic ten point check. In and out in less than an hour. Great service. Quick, only place we take our Ford No appointment, oil change, tire rotation, basic ten point check. In and out in less than an hour. Great service. Quick, only place we take our Ford for service for the past 20 years. More

Service Dept has always been very professional & helpful. The employees are very attentive & address any concerns or questions. The employees are very attentive & address any concerns or questions. More

They did a great job identifying the problems and swiftly fixing it! Customer service was friendly upon arrival too, fixing it! Customer service was friendly upon arrival too, More

They were very nice and helpful. The service dept. was very fasts and professional and it was very clean. The service dept. was very fasts and professional and it was very clean. More

The manager did a great job resolving our issues and taking care of our vehicle. taking care of our vehicle. More

I had service for a recent safety recall the involved reprogramming the power train and replacing some rear axle bolts that might crack under certain conditions. The service was completed within an hour reprogramming the power train and replacing some rear axle bolts that might crack under certain conditions. The service was completed within an hour but the replacement bolts were not in stock yet. I was told that I would be contacted when the bolts came in. However, my service receipt says both services are complete so I am less than confident the bolts will ever be replaced because the documentation says it is already done. Hopefully I will be contacted soon. More

Service team is very attentive and courteous. It didn’t matter who I dealt with, everyone wanted to make sure I was satisfied before I left the dealership, both when I dropped off and picked up It didn’t matter who I dealt with, everyone wanted to make sure I was satisfied before I left the dealership, both when I dropped off and picked up my truck. More

Our MKZ was in for an oil change and some recall work . The service advisor said it would take a couple of days we brought it in on Wednesday and called on Friday and was told it had not been assigned to a The service advisor said it would take a couple of days we brought it in on Wednesday and called on Friday and was told it had not been assigned to anyone yet.I told them I had to have the car next Monday. They did get the car ready on Monday but I was expecting it on Friday. They didn’t seem to have any sense of urgency. But they did get the car out when I had to have it. More

Very detailed diagnosis of the issue I was having on my F150. Peggy contacted me informing me of the issues and cost of repairs up front. No surprises. Have been using Autonation Ford for over 10 years F150. Peggy contacted me informing me of the issues and cost of repairs up front. No surprises. Have been using Autonation Ford for over 10 years for my Ford Escape and F150. More