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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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July 11, 2022

Took my F-150 in for routine service, Dave was extremely helpful and was able to get me in quickly. Also explained what was done and what needed to be done. More

by djschneider76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 13, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

I was very impressed with attention I received from Josh and the Lyft driver. Josh was extremely helpful. More

by jani8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua
Jul 13, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2022

Great customer service. Answered all my questions. Maybe a little understaffed, but it was after the morning rush. More

by pmente
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 11, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2022

I was very pleased with the customer service, the waiting area, the snacks in the waiting area, the promptness and especially the price!! I came in late and I was afraid that they would turn me away. I am an More

by Rhonda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I WISH I REMEMBERED
Jul 11, 2022 -

AutoNation Ford Arlington responded

Hi Rhonda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 07, 2022

Great experience. Good service. Tim was very nice. My truck was ready in a couple of hours. More

by Brnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hoerig
Jul 09, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 07, 2022

AutoNation is the best 5* Excellent service Jamie Heiland is great service I am Satisfied. More

by Gail McDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland.
Jul 07, 2022 -

Gail McDaniel responded

The Best AutoNation 5 Star's Excellent

July 04, 2022

Quick and honest estimate! Reasonable time to service after diagnosis considering today’s supply chain! More

by farreylois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jul 05, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2022

We recently had some warranty work done on my suv. We were treated very professionally and we even got our car back sooner than expected. Thank you from a happy - repeat customer! More

by Judy Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jul 04, 2022 -

AutoNation Ford Arlington responded

Hi Judy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 02, 2022

This dealer ship had good customer service. Explain everything to me. The dealership was very clean.The employees greeted me with a smile More

by ritajacob16@ford2014
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 05, 2022 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 29, 2022

The work was done in s timely manner and I was kept informed as to the progress and costs. The service representative did an excellent job in getting the warranty work approved quickly. The only concer More

by watersm3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service rep was very professional
Jul 01, 2022 -

AutoNation Ford Arlington responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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