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AutoNation Ford Arlington - Service Center

Arlington, TX

4.7
784 Reviews

784 Reviews of AutoNation Ford Arlington - Service Center

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November 08, 2023

very clean and assisted in a timely manner with updates and claims assistance. work done in a timely manner More

by michelereetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 11, 2023 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

I had my 2011 Ford Ranger in for service on Thursday 11/2/23 I needed a oil change, tire rotation and transmission service. They called me and said my truck was stuck in park. I told them to fix it. More

by autumnwarriorsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay-Hilliard Jones
Nov 08, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 01, 2023

Truck was at dealership for 2 months. Not all service was completed within time frame. More

by tonyl153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Nov 03, 2023 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

October 30, 2023

Was met promptly at my scheduled appointment time my f150 was serviced and they preformed recall work and noticed my battery was defective and replaced it for no charge very pleased with my visit More

by r.hairrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 02, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 28, 2023

Although they had a massive backlog in the service dept, and my F150 too many weeks to get the warranty work done, they gave me a loaner that was as good as my own truck, so it was all good. More

by RennieJohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Murray
Oct 31, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 27, 2023

Autonation Arlington is the ONLY place I will have my F150 serviced! Their team is professional and courteous. They take the time to answer questions and concerns in an easy to understand manner. Jaim More

by djschneider76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Heiland
Oct 31, 2023 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2023

GOOD PROMPT SERVICE, NEXT DAY COMPLETION. ALTHOUGH ONE OF MY WINDOW SHADES CAME UP MISSING! More

by james.mcgaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AMBER MAJORS
Oct 31, 2023 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 24, 2023

I must like them, I have bought three Explorers and one Edge from there. The sales staff have always been knowledgeable and easy to work with. I will continue to come back. More

by Sally C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hromek
Oct 28, 2023 -

AutoNation Ford Arlington responded

Hi Sally, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 16, 2023

Prompt. Courteous, expert service. Work completed as promised. Only concern is that I’m told I needed to drop off my truck and leave it at dealership for 2-3 More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Oct 18, 2023 -

AutoNation Ford Arlington responded

Hi Luis, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Amber Majors, my service advisor was top notch at this dealership. She was quick, thorough, and had a great personality. She helped me obtain the information I needed and helped me fulfill my goals ther More

by lynncoolman18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Majors
Oct 11, 2023 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Oct 11, 2023 -

lynncoolman18 responded

Thanks.