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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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September 27, 2022

Melissa was wonderful as a service advisor. She kept me informed and handled the warranty work for me. More

by andrew.stasio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 05, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 26, 2022

The diagnosis was through and the recall service was advised and done well. Extra effort and professionalism made the dealership earned my recommendation. Service beyond expectations. More

by ayoniohoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 30, 2022 -

AutoNation Ford Arlington responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2022

Service Assistant Manage "Dave Morrison" and their mechanic did a great job. Will be back More

by ta.hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Sep 30, 2022 -

AutoNation Ford Arlington responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sep 30, 2022 -

ta.hansen responded

They responded very quickly and did a great job with the service department . Will be back if and when needed. They are my “go to” for service

September 26, 2022

Always a satisfactory experience when having my car serviced by AutoNation Ford. Peggy Chaney is the best! More

by michael.kandrac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Oct 02, 2022 -

AutoNation Ford Arlington responded

Hi Michael, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 24, 2022

That Could not install a Ford accessory on my truck did not have the know how More

by Kwbrantley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
Sep 29, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

September 23, 2022

Very courteous service - kept me well informed on the status of where my car repair was More

by Denisepo418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 28, 2022 -

AutoNation Ford Arlington responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 23, 2022

Always able to get in and out quickly which is much appreciated when service is needed. More

by s.simon27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 28, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 23, 2022

Peggy is an awesome service advisor. She is always quick to answer questions an concerns. Peggy is also great with communication and expectations. She is the only one I call. More

by mcadamterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Sep 28, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 22, 2022

Service and my advisor were good, other advisor just sat there and let me wait for over 15 minutes knowing my advisor was at lunch. I had to ask one of them to help me. This is not the first time I had to w More

by clankford1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
Sep 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

September 22, 2022

They lie all the time. They said they didn't have the part.I found the part number on utube and bought it in the parts department. And did the recall my self. More

by asisco39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
Sep 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

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