AutoNation Ford Arlington - Service Center
Arlington, TX
777 Reviews of AutoNation Ford Arlington - Service Center
Service rep wasn't very polite. I was also over charged for service. I had to remind the service agent of the quote she gave me over the phone. If I had not caught the error, I wou I was also over charged for service. I had to remind the service agent of the quote she gave me over the phone. If I had not caught the error, I would have paid about $200 over the actual cost for service. I gave 3 stars because I was refunded the over payment amount and my truck seems to run better. More
The Best satisfying to there customers always leave customers Happy on time and let's you no what is going on and always leave car clean great job customers Happy on time and let's you no what is going on and always leave car clean great job More
My problem is more with FORD but Service Department could/should have done more. I have a 2017 Shelby F150 truck with engine light on, bring it in to get fixed, and told due to the custom Shelby 750HP could/should have done more. I have a 2017 Shelby F150 truck with engine light on, bring it in to get fixed, and told due to the custom Shelby 750HP tune the dealership could not read/diagnose the problem and need to go to a Performance Shop that specializes in custom dyno tuning. What? One of the most expensive vehicles Ford sells and your telling me you cant fix it? Service Department should have contacted Tuscany Motors. It clearly states in additional manual included with truck to contact them if engine light comes on or unable to repair within 3 days, and they did neither. Had my truck 7 days. Now I have this expensive truck that I cant sell or trade because I cant get it fixed. Big reason I bought this truck was because "Take Tuscany vehicle to any local dealership for service" is advertised, on website and in manual. Found only 1 performance shop that will even look at it but next available appointment is 3 months. Called another local FORD dealership who said they have no problem with Shelby vehicles or custom tune. Last I will say, everyone I spoke and dealt with at Autonation have been nice and pleasure to work with. The minute this truck is fixed it will be traded in and last Ford I will ever own. More