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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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October 29, 2022

The people were always friendly, on this this trip in was for a recall and no one tried to sell me anything. which is very nice. I know I have car with over 100K miles. Thanks for not trying to sell me somet More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 06, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 28, 2022

Had recall on car - made an appt and was fixed in 2 hours! Friendly staff More

by Sherrywc17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie holland
Nov 05, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 28, 2022

I was taken care of at Autonation. I will go there for my service on my truck. Tim was very professional and friendly. Knew his stuff!! More

by jeffrey.silva14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 05, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 27, 2022

Outstanding customer service. Highly recommended to each person I speak to about maintenance or repairs. More

by Coryrjaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 27, 2022

The entire experience was great! It took a while to get it done but no complaints here. Jayden was very helpful and would definitely do business with him again! More

by SoLoAnGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

October 27, 2022

Great service, friendly staff, got us in and out and very helpful with our questions More

by Cdavis21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh, Lisa Parasrami
Nov 04, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 26, 2022

Outstanding work. Extremely poor system for service scheduling. Requirement to keep our vehicle without a loaner vehicle for 10 days to do a 2 hour warranty service is More

by mrh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

October 26, 2022

Little to no wait to talk to the service provider; polite; knowledgeable service rep.; reasonable repair recommendations; honored the life-time battery promise; clean facility; washed the car!!! Had c More

by pdsouza.phd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do no recall the name of the service rep but he was excellent - African American gentleman , Lisa Parasrami
Nov 03, 2022 -

AutoNation Ford Arlington responded

Hi Pdsouza, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

October 25, 2022

I took my 2021 Explorer in for ambient lighting issues and a recall. The overall service was great! From the communication from Josh my service tech to getting my vehicle back as promised. They even cle More

by AndrewB32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hromek
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you need more help, our team is available to talk -- safe travels!

October 25, 2022

great service department just came in for an oil change and got great treatment was there only 45 min melissa mosjier is awesome More

by okraiders75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa moshier
Nov 02, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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