AutoNation Ford Arlington - Service Center

Definitely they need to improve on service customer service when you take your car for service is not nice if I had car left for 10 days just for a diagnostic when that can done in maybe a day that is service when you take your car for service is not nice if I had car left for 10 days just for a diagnostic when that can done in maybe a day that is ridiculous. More

It’s easy to make an appointment and the service personnel are very knowledgeable about the vehicle. And the normally wash your vehicle after the service. However, they failed to wash mine this last personnel are very knowledgeable about the vehicle. And the normally wash your vehicle after the service. However, they failed to wash mine this last time!! More

Peggy Chaney is the best Service Rep and I love the service I have received since the purchase of my first vehicle at AutoNation. Great service, no long wait time and service as promised. My next ve service I have received since the purchase of my first vehicle at AutoNation. Great service, no long wait time and service as promised. My next vehicle will be from AutoNation!! More

Peggy provided a very pleasant experience. Her helpfulness and understanding were greatly appreciated. She provided updates and information in a very timely manner . Her helpfulness and understanding were greatly appreciated. She provided updates and information in a very timely manner . More

Service was performed quickly. Warranty work, not hesitation of warranty coverage for defective part. Short wait time. Warranty work, not hesitation of warranty coverage for defective part. Short wait time. More

I was lucky that I had Joshua assisting me. He was able to have my vehicle repaired quickly, once the part finally came in. He was able to have my vehicle repaired quickly, once the part finally came in. More

This dealership is ready to help their customers with all their concerns and get them back on the road. their concerns and get them back on the road. More

Dave Morrison always takes the best care of me and my vehicles. I had trouble with my truck on Monday and he was able to get me back on the road in a reasonable time frame. Thank you Dave!! vehicles. I had trouble with my truck on Monday and he was able to get me back on the road in a reasonable time frame. Thank you Dave!! More

I took my F-150 in for oil and transmission fluid change. I was told it would take about 2 hrs to complete so instead of waiting, I chose to use the complimentary Lyft to go home and planned to return to pi I was told it would take about 2 hrs to complete so instead of waiting, I chose to use the complimentary Lyft to go home and planned to return to pick up my truck ~2 hrs later. After almost 6 hrs, it still was not done. Had I known it would take 3x longer (they lower priority if you don't wait), I would have planned my day entirely differently. The service agent gave me 25% off due to the long delay, but I really would have just preferred to get my truck on time. I am rating as 4 stars due to the free Lyft and discount, but otherwise the rating would have been lower. More

Joshua took great care of us! He got our car back to us early enough so we could accomplish all we needed to on a jam packed day. We highly recommend AutoNation Ford!! He got our car back to us early enough so we could accomplish all we needed to on a jam packed day. We highly recommend AutoNation Ford!! More