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AutoNation Ford Arlington - Service Center

Arlington, TX

4.6
777 Reviews

777 Reviews of AutoNation Ford Arlington - Service Center

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December 01, 2022

On the particular day of my appointment to check a recall problem, the dealership had lost electrical power and was only able to do a few repairs. They were doing the best they could under the circumstances More

by JBARL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Dec 02, 2022 -

AutoNation Ford Arlington responded

Hello, We appreciate you taking the time to leave us a response! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

Had oil changed and wheels aligned. Used a dealer coupon for both. Very reasonable price. More

by joejacobi54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Moshier
Dec 02, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

November 29, 2022

It took a week to get an appointment for a headlight issue. Parts were priced hundreds over retail. I had to have parts shipped directly from another dealership (saving $1.000) to complete the work. It More

by ktbradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaylen
Nov 30, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

November 28, 2022

very good customer service, everything was explained up front, no surprizes, they even offered to pick me up More

by sarge1091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
November 27, 2022

The service advisor was very good. I needed new battery. I waited 2 hours to get a battery installed. I was told I was next in line after someone was moved out. It took I was told More

by Susan55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hoerig
Nov 29, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 26, 2022

Service was speedy and staff very pleasant, informative, and responsive. I highly recommend this auto dealer More

by shellyuggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Nov 28, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Great service,and the car was done when the service technician said that it would be done. More

by beatlesrock191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Nov 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 25, 2022

Autonation took care of my service needs as expected and on time. Would definitely recommend. More

by Chase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 26, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

November 24, 2022

I had a great service experience at Arlington Auto Nation Ford. Great expeditious spot on service. More

by Marlee1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaleyn
Nov 25, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 24, 2022

I showed up with no appointment needing a service on my f-150 4x4. The truck was taken in no delays. The vehicle history was checked. The service was done quickly. I was informed of future service points. More

by cabjam6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember sorry. I'm not good remembering names
Nov 25, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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