AutoNation Ford Arlington - Service Center

My Service Advisor Dave Morrison is AWESOME! !! He took care of me and my vehicle today by going ABOVE & BEYOND! And I got my car back driving very smoothly and quietly! Which is truly AMAZING!!! !! He took care of me and my vehicle today by going ABOVE & BEYOND! And I got my car back driving very smoothly and quietly! Which is truly AMAZING!!! Thank you so much Dave!!! 😃 More

They are kind, friendly, helpful and informative. I have bought 4 vehicles from this dealership and would purchase a 5th in the future. I have bought 4 vehicles from this dealership and would purchase a 5th in the future. More

I took my 2018 Ford Escape S in for a tune-up, oil change, torque converter maintenance and rear brakes replacement. The mechanic discovered that one of the motor mounts was damaged and that was repla change, torque converter maintenance and rear brakes replacement. The mechanic discovered that one of the motor mounts was damaged and that was replaced thanks to an aftermarket warranty repair company. Dave Morrison was the service writer very pleased with his attention to details. Staying with Ford repair and parts for most of my maintenance for the Escape! More

Great experience! Will definitely bring my vehicle back for any future service visits Jamie was great Will definitely bring my vehicle back for any future service visits Jamie was great More

Service center has Lyft available. They could also pickup and deliver your vehicle. There is no extra charge. Peggy in service center is awesome. I wouldn’t go anywhere else for servic They could also pickup and deliver your vehicle. There is no extra charge. Peggy in service center is awesome. I wouldn’t go anywhere else for service. More

very clean and assisted in a timely manner with updates and claims assistance. work done in a timely manner and claims assistance. work done in a timely manner More

I had my 2011 Ford Ranger in for service on Thursday 11/2/23 I needed a oil change, tire rotation and transmission service. They called me and said my truck was stuck in park. I told them to fix it. 11/2/23 I needed a oil change, tire rotation and transmission service. They called me and said my truck was stuck in park. I told them to fix it. All was well until Saturday when I went to go to the store. The plastic that is on the steering column where they went in to fix the shifter is not staying up It falls down. My service advisor is a very good person, Now I dont know what to do about this. Jay (Hilliard) Jones. service advisor was very good and one of the best. More

Truck was at dealership for 2 months. Not all service was completed within time frame. Not all service was completed within time frame. More

Was met promptly at my scheduled appointment time my f150 was serviced and they preformed recall work and noticed my battery was defective and replaced it for no charge very pleased with my visit was serviced and they preformed recall work and noticed my battery was defective and replaced it for no charge very pleased with my visit More

Although they had a massive backlog in the service dept, and my F150 too many weeks to get the warranty work done, they gave me a loaner that was as good as my own truck, so it was all good. and my F150 too many weeks to get the warranty work done, they gave me a loaner that was as good as my own truck, so it was all good. More