AutoNation Ford Arlington - Service Center

Very helpful and friendly though could have been more honest on how long the service would take. Told 1.5 hours it took 2.5 I was a little worried as I had to get the kiddo from school. But it worked out honest on how long the service would take. Told 1.5 hours it took 2.5 I was a little worried as I had to get the kiddo from school. But it worked out in the end. More

Friendly service members and great communication. They’re very honest about wait times and what needs to be done and pricing. They’re very honest about wait times and what needs to be done and pricing. More

They did an okay job, came in For an oil change and a tire rotation. They sent me a picture of my air filter and asked about changing, reluctantly agreed because this was something I could have done Myse tire rotation. They sent me a picture of my air filter and asked about changing, reluctantly agreed because this was something I could have done Myself. When I got my bill it was over $600. Saw where they changed my cabin filter without asking, for another $100. I have changed my oil here since my pickup was new in 2019 but this seriously has me doubting going back. Not a happy customer. More

Jaylen was very helpful and courteous. He even gave me some advice about my side mirror that needs repairing. He even gave me some advice about my side mirror that needs repairing. More

Very professional kind and the dealership was really clean. They took time to listen and deal with my problems for the best solution at the time when I took my truck in. clean. They took time to listen and deal with my problems for the best solution at the time when I took my truck in. More

They treat you like a friend. My experience was fantastic. Lamont went out of his wasy to be very helpful for me. My experience was fantastic. Lamont went out of his wasy to be very helpful for me. More

Took my truck in for my 60,000 mile check up. End up spending $1200 took get multiple things done. Get my truck home and remote start wouldn’t work. Take it back the next day the rep helping me s End up spending $1200 took get multiple things done. Get my truck home and remote start wouldn’t work. Take it back the next day the rep helping me says they don’t work on remote start, then I reminded him it came with the truck. This was after he had no idea who I was. I told him the same guy you have been texting today. Then he takes it back and they had no clue how to fix and would have to call a special place to find out. So take it home then he calls me and said a tech said to take the cables off the battery. So I said no I’ll bring it back, then it got fixed. So three trips later it was fixed. More

I scheduled my vehicle for service due to couple of small manufacturer recalls. Peggy was very polite, professional, and knowledgeable, she got me scheduled and service was performed in less time than estim manufacturer recalls. Peggy was very polite, professional, and knowledgeable, she got me scheduled and service was performed in less time than estimated. I would recommend Auto Nation Ford and Peggy to anyone. More

Very efficient. Fixed in a very timely fashion. Very satisfied with the manner repair was handled. Fixed in a very timely fashion. Very satisfied with the manner repair was handled. More

Service agent Peggy is awesome , she kept me up on my cars weekly progress, Thanks cars weekly progress, Thanks More