AutoNation Ford Arlington - Service Center

Ethan did a great job keeping me informed about the status of my car and the service being done. status of my car and the service being done. More

Melissa at the Ford Autonation in Arlington is AMAZING! She is so helpful and kind. 10/10 recommend working with her if you have the opportunity. She is so helpful and kind. 10/10 recommend working with her if you have the opportunity. More

Excellent customer service and highly appreciated and recommended. Keep up the good work and thank you! recommended. Keep up the good work and thank you! More

Dropped car off for break service and picked car up later that same day with only needing a new battery. My service advisor, Jamie, kept me informed and was honest in what services my car actually needed. that same day with only needing a new battery. My service advisor, Jamie, kept me informed and was honest in what services my car actually needed. I was appreciative that I wasn’t being persuaded to pay for a number of other “necessary fixes”. Thanks Jamie - I’m asking for you specifically next time! More

They did awesome. The person named Melissa txt and sent pictures as my truck was being seen but the technician. Good work. The person named Melissa txt and sent pictures as my truck was being seen but the technician. Good work. More

Peggy is a great service advisor at Autonation Ford Arlington. I will always take my vehicles here for my service needs. Arlington. I will always take my vehicles here for my service needs. More

Went well by the end, had to return after the first attempt to repair the problem. They also completed a recall at the same time. The service manager was concerned with our returned visit and offered a attempt to repair the problem. They also completed a recall at the same time. The service manager was concerned with our returned visit and offered a fast turnaround and a discounted on the additional repair. In the end it all went well and so far, and it seems to be fixed. Service adviser Melissa kept us informed and was very professional. More

Ms. Peggie in the service department made my experience go flawlessly. She explained all the was needed and all that was done. go flawlessly. She explained all the was needed and all that was done. More

Very professional. Upfront about additional costs that arose. A bit slow getting it all done though. Upfront about additional costs that arose. A bit slow getting it all done though. More

My opinion was created when I had a windshield wiper stop working and made an appt then when it was time for the appt I got a call cancelling the appt with the service manger basically laughing at me when I working and made an appt then when it was time for the appt I got a call cancelling the appt with the service manger basically laughing at me when I asked for a new time. Since then I only go when I need to (like for this recall) otherwise find someone who respects customers and doesn't laugh at them. More