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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or ...
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

January 19, 2022

Excellent and rapid service on my F-150. Arrived a little early for my routine maintenance and I was checked-in immediately. Turn-around time was only 45 min. Great job. More

by lsuttongt72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall names but very professional.
Jan 21, 2022 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 19, 2022

Worked me into their schedule and completed the oil change and tire rotation. Jamie was very helpful and pleasant to work with. More

by captmartinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 22, 2022 -

AutoNation Ford Arlington responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 19, 2022

I highly recommend working with Mark Castillo at AutoNation. He was extremely helpful and his follow up was amazing. More

by howe407
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Sydney Thorp
Jan 22, 2022 -

AutoNation Ford Arlington responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Arlington. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

Peggy is totally awesome. She is knowledgeable and you can tell that she cares about you as the customer. I highly recommend asking for her when you bring your vehicle in for service. More

by mslucy54
Customer Service
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Jan 21, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2022

they worked hard getting my truck out as quickly as possible. They were very friendly and always keeping me posted More

by candy awuor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 19, 2022 -

AutoNation Ford Arlington responded

Hello, thank you for taking the time to share your feedback with us. If you'd be willing to provide more feedback, please reach out to us at (817) 200-4503 so we can assist you further.

January 17, 2022

I had a 10am appointment for a oil change and winter check. Dropped off truck at 10:00 am. After calling dealership at 1:30pm truck wasn’t ready. Picked up truck at 3pm. I’m sorry but most oil change ta More

by udaman57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melissa
Jan 20, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

January 17, 2022

Very pleasant experience,salesperson was very nice and the manager was very helpful. The financial manager was awesome. He went over everything and was very detailed about my options More

by koolbreeze5018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 20, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 17, 2022

Service is the slowest I have ever experienced with a dealership. I had an 8:00am appointment for an oil change and I waited on my truck. I did not leave there until 11:30. When the free oil changes are More

by RobertHagood
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Jan 20, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

January 16, 2022

They worked hard getting my truck out as quickly as possible. They were very helpful in getting my rental lined up More

by Grisham.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
January 16, 2022

They were very quick to get me in. The service rep was very polite and knowledgeable. More

by Richard Ward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name. But she was my service rep. She was the only person I talked to.
Jan 19, 2022 -

AutoNation Ford Arlington responded

Hello Richard, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

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