AutoNation Ford Arlington

Went to get an oil change on my Ford vehicle. The service advisor, Dunte Clay, came up to me and helped me with my car. He did ask me if I wanted any other service or even if they had deals for m The service advisor, Dunte Clay, came up to me and helped me with my car. He did ask me if I wanted any other service or even if they had deals for my vehicle. He was very condescending, and rude when I asked about a coupon on the internet that I had found on my own. He was rude again and said he wasn’t aware of any and he walked away. Another service advisor ended up helping me. At the end of my car getting serviced, another advisor helped me. I’ve never been treated this way at any Ford Service Centers. I was truly disappointed. Thanks to the other advisors I’m giving this center 3 stars. More

The service tech that helped me was very courteous and kept me informed. Easy in and easy out. kept me informed. Easy in and easy out. More

friendly and informative. i am very impressed with the knowledge of Mrs. Higgins about my mustang. She's a great example of professionalism. i am very impressed with the knowledge of Mrs. Higgins about my mustang. She's a great example of professionalism. More

Dave was good to work with. I had a rattle in my luggage rack. They were able to fix it in ne day. I had a rattle in my luggage rack. They were able to fix it in ne day. More

The sales and service department are very helpful. Josh my service advisor kept me informed on the progress of the repairs of my truck. Josh my service advisor kept me informed on the progress of the repairs of my truck. More

My 2019 F150 failed and needed to be towed to the dealer for repairs. Initially at the time of dropping the vehicle, I was told that it will take 1 day to perform the inspection, then 3 days later the Deale for repairs. Initially at the time of dropping the vehicle, I was told that it will take 1 day to perform the inspection, then 3 days later the Dealer told me that it will take at least 3 weeks. This was not acceptable and needed to tow my F150 to another repair shop for repairs. More

They got me in and out as quickly as possible. Considering when I bought my truck in there was a seven day wait. Considering when I bought my truck in there was a seven day wait. More

Scheduled five recalls and got them all completed within 3-4 days as promised. They even worked through an ice storm that occurred on the weekend and my vehicle was ready by Monday morning. My previous visi 3-4 days as promised. They even worked through an ice storm that occurred on the weekend and my vehicle was ready by Monday morning. My previous visit was a huge disappointment so I felt hesitant, but they surpassed my expectations. More

My service tech always takes care of me! I trust her to be honest and keep the truck, she knows I love, on the road. We've worked together for 10 years now and I would not go anywhere else!! She always m be honest and keep the truck, she knows I love, on the road. We've worked together for 10 years now and I would not go anywhere else!! She always makes me feel like a VIP and i also know I have a great friend I can count on to treat me right! More

I had a recall notice that didn't quite go right. The professionals at Autonation Ford of Arlington went above and beyond to get it fixed correctly!! Thank you so much Melissa and Peggy!! professionals at Autonation Ford of Arlington went above and beyond to get it fixed correctly!! Thank you so much Melissa and Peggy!! More