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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

March 08, 2022

The whole process was very fast and easy. Angel was very sweet and professional and made our experience the best one we've had out of all the sales people we've met in other dealerships. 1000 More

by beremoreno08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gipson
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

Mellissa Moshier was very helpful and attentive to my issues and needs. She made the visit easy but mainly beneficial sharing items I needed to consider doing on my visit or on my own. I like doing som More

by JDIngle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellissa Moshier
Mar 11, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2022

Poor customer service, from the top down. Vehicle set for weeks without any follow up info from service rep or service manager. More

by Fulton.c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh
Mar 08, 2022 -

AutoNation Ford Arlington responded

Hello Fulton, we are deeply disappointed by your experience at AutoNation Ford Arlington. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.

Mar 08, 2022 -

Fulton.c responded

Feel free to contact me directly. My contact information should be on file. Meanwhile, I have been burned on several occasions, trying to contact customer service or anyone else for that matter to address my concerns.

March 05, 2022

Fast appointment. Correct pricing on services quoted! Friendly and accommodating with good communication thru visit. More

by jennysutherland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mahmoud Bekheit
Mar 07, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 04, 2022

1) Went to drop off truck and didn't have us down for the app. 2) Waited and waited to her back from the service manager. 3) Called a week later and tried speaking with someone abt the cost. 4) Tri More

by olgacm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa M.
Mar 07, 2022 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 03, 2022

Jamie Heiland and the Ford Autonation Team are incredible! We receive outstanding service, complete details on all the work, and they work fast. More

by danalynmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Mar 05, 2022 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2022

Our service advisor, Peggy was terrific. Thanks for veteran discount. I wish car repair wasn’t so expensive. More

by Bballman15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Mar 05, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 02, 2022

My old advisor retired new one Jamie stepped right in and helped my truck was serviced in a timely way thanks More

by camors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Mar 05, 2022 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 01, 2022

Great experience. We did not have a pushy or arrogant salesperson. It was busy that day and we had to wait 3+ hours to finalize the sale. Overall, I was pleased. More

by RoundsW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Teals
Mar 04, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

Jake provided excellent support throughout the entire ordering/purchasing process making it extremely easy and smooth to order, purchase, and then take possession of my new truck. Thanks Jake! More

by s.simon27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Andrews
Mar 04, 2022 -

AutoNation Ford Arlington responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Arlington. We are always more than happy to assist you if anything else comes up. Take care!

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