AutoNation Ford Arlington

Had an easy time purchasing our new truck with Ivan! He was knowledgeable and wonderful! The team was great and easy to work with, we purchased a used vehicle that still needed a full detail, a little m He was knowledgeable and wonderful! The team was great and easy to work with, we purchased a used vehicle that still needed a full detail, a little more communication with what that timeframe looked like would have been better but still a great experience overall! More

Melissa in service was straight forward & Kept me undated.. She was awesome. I also like the fact they cleaned my car inside & out after service & it smelled really good in the inside undated.. She was awesome. I also like the fact they cleaned my car inside & out after service & it smelled really good in the inside More

I had a great experience. I bought a used Honda Civic for my daughter. We got great car with no haggling with the salesman. There were no surprise charges for dealer additions I bought a used Honda Civic for my daughter. We got great car with no haggling with the salesman. There were no surprise charges for dealer additions like several dealerships seem to be doing these days. I will return to this dealership when buying my next used car. More

I called and spoke with Dave Morrison in service for an appointment. Dave set a convenient time for me the following Monday. I arrived at the dealership and Dave immediately took my truck to one of the tec appointment. Dave set a convenient time for me the following Monday. I arrived at the dealership and Dave immediately took my truck to one of the technicians. After a short time, in a very nice waiting area, he asked me to speak with the tech about the problem. He had decided a relay needed to be replaced and said it would take about thirty minutes. In about twenty minutes he pulled it on the service drive ready to go. Great customer service !! Thanks Dave, and I’ll certainly return for any future needs. More

Dave was very helpful got the parts in quickly , got me in before it was even scheduled and even had it washed when I picked it up. Steve in before it was even scheduled and even had it washed when I picked it up. Steve More

Peggy was my service person. She did an excellent job of keeping me in the loop on the diagnosis and also identified other areas that needed to be fixed that were covered under She did an excellent job of keeping me in the loop on the diagnosis and also identified other areas that needed to be fixed that were covered under warranty. She also recommended I change my service appointment day so that the work could be finished same- day. More

The location was clean, staff quickly asked me if I been helped, they also offered me something to drink. Everyone was really polite and friendly. helped, they also offered me something to drink. Everyone was really polite and friendly. More

They met my needs quickly and was able to diagnose and fix the problem that another dealership failed to fix twice fix the problem that another dealership failed to fix twice More

Dealer manager call me back to make sure I was a satisfied customer. I had to take my truck back but they took care of it ...great customer service. satisfied customer. I had to take my truck back but they took care of it ...great customer service. More

I took my car in for a 100,000 mile check up and got an oil change and tire rotation. My oil had just been changed a month earlier and didn’t need to be changed. They never called me (even though they clai oil change and tire rotation. My oil had just been changed a month earlier and didn’t need to be changed. They never called me (even though they claimed they did) to tell me what services needed to be done, just gave the “multi system check” to my parents when they picked the car up. When I called to tell them what happened, I got nowhere with the person I spoke to. She just said that it was assumed the oil needs to be changed at that check, so they just do it (and charge you for it). Nowhere in the paperwork does it specifically say they did a 100,000 mile check up. Highly unsatisfied. More