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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

May 25, 2022

First of all Jake was great to deal with. Second of all I was promised X plan on my purchase when I ordered which was the basis of me deciding to order. When I showed up to purchase my tru More

by jupdegraff21
Recommend Dealer
No
Employees Worked With
Jake andrews
May 27, 2022 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Arlington take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

May 24, 2022

They were really nice greated me as soon as I walked in the only bad thing is that I got there at 9:15 a.m. which I did have a 9:30 appointment to get a oil change I didn't leave until 11:55 a.m. I don't t More

by Ladykonya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know the names
May 26, 2022 -

AutoNation Ford Arlington responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Arlington. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 200-4503 -- we hope to hear from you soon.

May 31, 2022 -

Ladykonya responded

I have called several times and left msg with at least two different people to have the GM return my phone call still no response. This is definitely not good customer service.

May 23, 2022

Made an appointment online to have an oil change on my SUV. Dropped it off and they called when it was finished. Very professional and they even washed it for me!! Very pleased with the sevice!! I would More

by Carla Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
May 25, 2022 -

AutoNation Ford Arlington responded

Hi Carla, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Ford Arlington and we hope to be of service again in the future.

May 23, 2022

Very friendly and helpful sales staff. Thanks John Banks. Enjoyed my shopping experience. Finance team did an amazing job. More

by Dr Drey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Banks and Chad Key
May 25, 2022 -

AutoNation Ford Arlington responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

May 23, 2022

Had a great experience! Peggy is very knowledgeable!! Everyone was very helpful and I am very happy with our fleet Ford vehicles. More

by kasandrap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
May 23, 2022 -

kasandrap responded

Had a great experience! Peggy is very knowledgeable!! Everyone was very helpful and I am very happy with our fleet Ford vehicles.

May 23, 2022

Great / people were very helpful / did a good job/will come back thanks to all More

by billy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4495 Dave Morrison
May 25, 2022 -

AutoNation Ford Arlington responded

Hi Billy, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

Kept me informed and truck was ready on time as promised it was a pleasure working with Peggy she is very knowledgeable. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
May 25, 2022 -

AutoNation Ford Arlington responded

Hello William, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

May 23, 2022

Dealer always get vehicle in and out fast and done right the first time. Always is clean inside and out also. More

by jim09201973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 26, 2022 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 22, 2022

Great service and professional employees. I was pleased with the service that my vehicle was given and will definitely be back in the future. More

by ronnytribble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
May 24, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 22, 2022

Had a great experience! Sales lady was very knowledgeable !! Everyone was very helpful and I am very happy with my Ford Escape! More

by Debbiebouknight
Recommend Dealer
Yes
Employees Worked With
Charles Scott, I don't remember the sales persins name
May 24, 2022 -

AutoNation Ford Arlington responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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