AutoNation Ford Arlington

This Dealership is Awful.the first day i went there just to test drive a ford focus and they pressured me to buy a car when i said i was just looking for now and needed to decide what kind of car i was goin to test drive a ford focus and they pressured me to buy a car when i said i was just looking for now and needed to decide what kind of car i was going to get... They brought in two different managers to pressure me into getting a car. My boyfriend finally had to say we are going to need her keys back now. I should have stayed away but i thought i would give them the benefit of the doubt. The entire time i dealt with Leon Williams. Stay far away from this guy... He called me the next day and asked if i had decided on a car. I let him know i was interested in the car i test drove. The Car was 16,500 asking price.I told him I wanted to get the car TTL for 14,000. And 4,000 for my trade in. He called back twice and i didn't answer. So he TEXTED me. Which i found to be unprofessional, but i went with it. He told me he would do 14,089 for the car and 4,000 for my trade in. I then said If you make it 14,000 even and 4,000 for my trade in I will be there in 20 minutes. He said "I owe him lunch for that" but it was a deal. I Got my father to drive down so he could be there to make sure everything went as planned. I got there signed so papers (was not shown the breakdown of the price) He took me to the finance office where i filled out paper work THEN was shown my breakdown.. WELL He had the Price HIGHER THAN THE ASKING PRICE and 4,000 dollars deducted on the CRAZY HIGH price of this car for my trade in. So i would get the car for 14,000 even. That would make the 16,500 asking price JUMP to 17,500 at least (not including TTL). how is that a deal for me..? and Leon why would i have to buy you lunch for you screwing me over. I told the manger that was not what we discussed and I had Text messaged to prove it. He simply said i'm sorry but I cant do that deal. So I walked out and told Leon to give me my keys and that he lied to me. All he could say is I dont know what you are talking about. This by far is the WORST car buying experience i have ever encountered. The Finance guy who was nice pretty much said that Leon knew what he was doing and that was why i had not been shown the papers from the beginning. I will say that i have learned my lesson. More

Looking for a new Explorer and Mahmoud was very helpful and went our of his way to meet the requirments to make the deal work for us and went our of his way to meet the requirments to make the deal work for us More

Angel was very Helpful in our purchase of our new 150 ford super cab. We will recommend the dealership to all of our friends. Thank you for your professionalism John W. Cole ford super cab. We will recommend the dealership to all of our friends. Thank you for your professionalism John W. Cole More

My car was totaled out by my husband ,this omen was a sign to return to my Ford roots. This experience was all around excellent for my first internet try at buying a new car. Ms Angel Gibson got the e sign to return to my Ford roots. This experience was all around excellent for my first internet try at buying a new car. Ms Angel Gibson got the exact style ,color and make and delivered it right to the front door. This was the first time I ever bought a new car that I didn't have to sit around 5/6 hrs. where they keep running back and fourth to the sales manager,even though Andy was very helpful with the sale. I had no trade in no money down no nothing!....Andy says "No Problem". I left a dealership 2 miles from my house because they gave me a bad vibe and did not make me feel happy about the 30,000$ I was spending. I hope to bring in my 78 Y.O mom for a new Focus upgrade in the future. Thanks for staying late for me and my new car needs. More

BEST car buying experience ever! MAZIN was so helpful and friendly! Would love to do more business with him in the future. Highly recommended!! I love my new Mustang! friendly! Would love to do more business with him in the future. Highly recommended!! I love my new Mustang! More

This is my second auto purchase from Bankston. I was referred to Greg Plechus who I found to be friendly, helpful and knowledgeable. Greg was a good listener and we quickly determined the specs of the v referred to Greg Plechus who I found to be friendly, helpful and knowledgeable. Greg was a good listener and we quickly determined the specs of the vehicle I wanted. Greg stayed focused and we made a deal with a none of the usual BS that usually accompanies a car purchase. Count me as a satisfied Bankston customer. More

Jennette was wonderful and took her time with. She was very concerned that I got the car I wanted at a good price. Can't beat that. Everyone was friendly. very concerned that I got the car I wanted at a good price. Can't beat that. Everyone was friendly. More

As I consider what to write in this review, I must first say I am surprised to see any negative comments posted by Bankston Ford of Arlington customers. I purchased a 2013 Explorer XLT on Black Friday. My i say I am surprised to see any negative comments posted by Bankston Ford of Arlington customers. I purchased a 2013 Explorer XLT on Black Friday. My initial contact with this dealership was earlier the same week, when I submitted an online request. Not only did someone reply immediately by email (my desired method of communication), but I received a friendly phone call as well. Eventually, I made contact with Sales Representative Greg Plechus, who suggested I make a quick visit to see whether he could beat the deal I was making with another Ford dealership. Upon arriving to Bankston in Arlington, I was greeted immediately by Greg Plechus. Presenting myself as a "no BS" kind of person, Mr. Plechus acknowledged he was similar and assured me that he would conduct all of our business in a straightforward and professional manner. He has certainly upheld his promise in every way. Following our introduction, Mr. Plechus invited me to speak directly to the person responsible for appraising my trade-in, which I did, and as a result, the trade-in allowance was significantly more than the "best possible deal" offered by the competitor dealership. I spent a considerable amount of time in Mr. Plechus' office as we looked online at available Explorers and discussed features and options. Never for one moment did I feel pressured or coerced like he was attempting to talk me into accepting something I did not want. In fact, before even visiting the sales lot to check out the Explorers, Mr. Plechus listened to my desires and priorities and worked diligently to find a vehicle that met all of my demands. Mr. Plechus and everyone on the sales and finance teams at Bankston Arlington are down-to-earth people who truly enjoy working with customers. They delivered exactly what I wanted and did so without any attempts to oversell, deceive, or otherwise mislead me in any way. After the sale, I worked with the aftermarket team to get window tinting. Mr. Plechus has followed up with me on more than one occasion over the past five days to ensure I am satisfied. We have spent additional time inside the Explorer so that he could teach me how to use the new Ford Sync software and assist me in maximizing my driving experience. In the future, I know that I can depend on Mr. Plechus to assist me in any way. This was a truly enjoyable experience, which I must say, is unexpected and atypical. I am a proud Explorer driver, and I will encourage my friends and family to deal with Bankston Ford of Arlington. More

We had not purchased a vehicle in several years and our need was great. We were given the keys to a wonderful car from a wonderful team. Greg Plechus found us the car we were looking for and made our buyi need was great. We were given the keys to a wonderful car from a wonderful team. Greg Plechus found us the car we were looking for and made our buying experience the best we have ever had. Very thankful for Robert, sorry I don't remember his last name, he made financing the car easy with a good interest rate. We recommended Bankston and Greg to our family and they purchased a vehicle the following day. Great experience for all. More