AutoNation Ford Arlington

Jamie was great great great great great great great and a great employee a great person … and should make this a 25 word minimum and more people would take this survey great employee a great person … and should make this a 25 word minimum and more people would take this survey More

The dealership did recall work for me. Scheduled the work in June. When I arrived for the appt, I was informed that they did not have the part needed for the recall. They were suppose to call when part work in June. When I arrived for the appt, I was informed that they did not have the part needed for the recall. They were suppose to call when part arrived. Heard nothing for two months, then called dealership and was told part had arrived. An appt to put on part was made and within a couple days work was completed. More

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. of the dealership. The 'price match' on the tires was a major selling point. More

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work with. I will never be using this dealership again. More

Friendly, professional service was provided in a timely manner. All service options were fully explained. manner. All service options were fully explained. More

I bought my car from AutoNation Ford Arlington. That experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty is experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty issue was not a problem. However like some dealerships, they attempted to add some cost to our visit with additional services. We were not happy with it, and contacted the service manager. He was less than helpful, so we contacted the General Manager, who was excellent. He was attentive to our needs and understood our concerns. We were satisfied he was able to remedy the problem. We will be happy to return in the future. More

One consideration in the purchase was service after the sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This i sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This is my second truck from AutoNation in Arlington. They will be my first stop when I look to trade for a new truck More

Great service! Will come back for more services! Very polite on the phone when I called. polite on the phone when I called. More

Peggy is attentive, explained in detail what services was needed, provided regular updates while vehicle was in for service, and genuinely grateful I trusted Autonation Ford to perform the services required needed, provided regular updates while vehicle was in for service, and genuinely grateful I trusted Autonation Ford to perform the services required of vehicle. More

The gentleman at the front was very friendly and helpful with our service being done. with our service being done. More