AutoNation Ford Arlington
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I prefer this dealership for service because It is convenient, I trust their work, & I am treated well. I especially like the service manager I found there; Paul Arnum. He is understand my vehicle nee convenient, I trust their work, & I am treated well. I especially like the service manager I found there; Paul Arnum. He is understand my vehicle needs and my preferences. More
The dealership and Josh my service advisor worked to get my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. Th my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. The dealership is easy to access and appears to be clean and employees are friendly More
Took over 3 hours for an oil change after arriving at a 10am appointment. Which sent my truck to end of the oil change line. Ps: when you call dealer service line, the calls are xfered to an appointment s 10am appointment. Which sent my truck to end of the oil change line. Ps: when you call dealer service line, the calls are xfered to an appointment service who get paid for setting up appointments, and your best bet is to grab a service advisors card and bypass the other. Service tech attempted to sell me an air and cabin filter that I didn’t need. I was told I had a screw in my tire which was unrepairable. Service tech Don tried to sell me 4 tires. It was a very small screw in middle of tire which discount tire had no problems repairing. And all this with Ford premium care on the Truck. Last time I was told I needed to have brake system flushed with only 35,000 miles. I scheduled an appointment with a door lock recall and took truck in and after taking out the old parts I was told that they didn’t have the correct parts and i couldn’t get my truck back and I didn’t qualify for a loaner car-again this car has Ford premium care. All Very sloppy service in my opinion More



