Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Arlington
Arlington, TX
1,211 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,211 reviews
July 31, 2021
Will (salesman) was awesome as was Chad in finance. I found the car online and the communication through email was great. Just one thing: if a customer makes an appointment to test drive a specific vehic found the car online and the communication through email was great. Just one thing: if a customer makes an appointment to test drive a specific vehicle, perhaps have it washed and detailed beforehand? We waited an hour PAST when they said detailing would be done and it still wasn’t. Finally we had to leave and take the car as it was. Car wasn’t really dirty, but windshield was—on the inside. They told us while signing papers there “may” be a recall but when we got home there were papers in the car from the service department detailing that there is a recall and what it is. Thanks for that little surprise! Thank goodness it was a cash purchase so we don’t have to scrape money together to pay for the recall while making payments! More
by Holly
Employees Worked With
Will, Chad
July 30, 2021
I ordered my truck on February 2nd. Jake Andrews (Sales) worked with me to get all the features that I wanted and helped me pick the right vehicle for me. Because of the chip shortage, I didn't get my truck worked with me to get all the features that I wanted and helped me pick the right vehicle for me. Because of the chip shortage, I didn't get my truck until July 27th. Jake kept me well informed on the expected delivery delivery. When I actually took delivery, Jake walked me through the entire process up to and including hands on familiarization of the features of the truck. Jake was friendly, professional, and knowledgable of all aspects of the transaction. He made me feel very comfortable at all times. More
by kyle.walters
Employees Worked With
Jake Andrews, Charlie Scott
July 30, 2021
Easy appointment time. The service department (Joshua) was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. More
by tarzanjane1975
Employees Worked With
Joshua
July 28, 2021
Thanks Peggy! You made it very easy for me to arrange for having the recall taken care of, alinement service, and detailing out car. You are an excellent Assistant Service Manager! Also the detailing j for having the recall taken care of, alinement service, and detailing out car. You are an excellent Assistant Service Manager! Also the detailing job was excellent! Thanks to the person who did it! More
by Rick
Employees Worked With
Peggy Chaney
July 27, 2021
Very timely. When you have an appointment, they get you in and out. The advisor is very professional. When you leave a message, he always call back in a timely manner. in and out. The advisor is very professional. When you leave a message, he always call back in a timely manner. More
by bmjeweled
Employees Worked With
Donatea(probably spelled wrong)
July 23, 2021
I have been super impressed by the level of service I have been receiving at AutoNation Ford of Arlington. Colby Serrano and Matt Lewis have responded immediately to all my service issues on my new vehi have been receiving at AutoNation Ford of Arlington. Colby Serrano and Matt Lewis have responded immediately to all my service issues on my new vehicle. While my new F-150 has been running perfectly, I have had a few cosmetic concerns. Each optima they came through for me without hesitation. Thanks Colby for being far more than I expected in a salesperson. Your follow up support has been tremendous. Thank you. It’s not just Colby who makes walking in the door a positive experience. Each person I meet when I walk through the door is both helpful, professional, and sincerely friendly. More
by Joe Motz
Employees Worked With
Colby Serrano, Matt Lewis
July 23, 2021
Dealership very clean. Greeted right away. Explained what was needed. Offered a ride home but I chose to wait. Gave me an approximate wait time. No hard upsale. was needed. Offered a ride home but I chose to wait. Gave me an approximate wait time. No hard upsale. More
by Linda
Employees Worked With
Peggy Chaney
