AutoNation Ford Arlington

Excellent Car Buying Experience!!! Ricky Jessup was awesome and made the car buying experience so easy and stress free! He quickly responded and is very knowledgeable! I will definitely Ricky Jessup was awesome and made the car buying experience so easy and stress free! He quickly responded and is very knowledgeable! I will definitely refer Ricky & Auto Nation to all my friends & family! More

Great dealership We came in to get a recall done on our mustang we strolled through the used cars and found a Fusion that we liked. Wifes Mustang came from this dealer We came in to get a recall done on our mustang we strolled through the used cars and found a Fusion that we liked. Wifes Mustang came from this dealership back in 2006 when it was Texan Ford. So ours was 12 years old 177000 miles. It was time. Our sales person Mike Halasa was awesome. He was not the pushy salesman that we have had in the past at other dealerships. He made it a awesome time. He found some trim pieces broken and is having them replaced along with window tint. Now our finance person Kim Harris was the best. Made signing the papers fun. Very helpful and very good at her job explaining all the warranties and all other questions. She gave me a nickname as serial trader since I have had the 5 new cars since my wife has had one. She had me laughing and enjoying our time. This is how car buying should be. Got our payments where we wanted. AWESOME DEALERSHIP!!!!!!! As we were about to leave the check engine light came on. No worries they said. Put us in a loaner until it can get fixed. Very impressed how we were treated. Thank you Autonation Ford Arlington More

HORRIBLE CUSTOMER SERVICE! I just called to schedule an appointment and the guy asked me if I was a customer there. I said yes and he asked for my phone number. I then said I just called to schedule an appointment and the guy asked me if I was a customer there. I said yes and he asked for my phone number. I then said I wasn't sure if I had been there before and he cut me off and said "I need your phone number...I need your phone number ma'am!" I immediately told him that was not a good way to start earning my business and asked to speak with his supervisor! He hung up on me. I called back and a guy named Paul Barnum answered and defended him..for all I know it could have been Paul I spoke with the first time...but I won't be going there for service! More

Horrible I attempted to buy a truck here, the sales guy tried to argue with me and tell me a rear locker was the same as 4x4. Then they offered me an insulting I attempted to buy a truck here, the sales guy tried to argue with me and tell me a rear locker was the same as 4x4. Then they offered me an insulting price for my trade well below what other dealers had offered. When I asked for my key so I could leave the salesman left and came back with a manager and no key like they were holding me hostage, Would NOT recommend. More

We have never had better service from a dealership. Excell Excellent service. They ordered our part on Tuesday and when we took it back on Saturday it was installed in less than 30 minutes. Great service Excellent service. They ordered our part on Tuesday and when we took it back on Saturday it was installed in less than 30 minutes. Great service More

Treated me like family I was torn between two dealerships, but Steve Belcher helped me find the perfect car for my lifestyle. The dealership staff treated me very well and c I was torn between two dealerships, but Steve Belcher helped me find the perfect car for my lifestyle. The dealership staff treated me very well and can help you find what you want within your budget. More

Maintenance Check up and recall work. Great experience at the Ford dealership service department in Arlington. Very efficient and thorough with covering our service needs and getting it do Great experience at the Ford dealership service department in Arlington. Very efficient and thorough with covering our service needs and getting it done within the timeline requested. Everyone there was very professional in their assistance. This the kind of service at a dealership that you continue with. Great job everyone. More

Excellent Customer Service Stephen was friendly helpful and kind during my car purchase. I was very concerned for my 1st time and without my hubby but everyone was extremely nic Stephen was friendly helpful and kind during my car purchase. I was very concerned for my 1st time and without my hubby but everyone was extremely nice. More