AutoNation Ford Arlington

My salesman, Jake, listened to my needs and showed me vehicles that fit those needs! He was knowledgeable and patient as we asked questions and made our decision. Our financial guy Erik, also worked rea vehicles that fit those needs! He was knowledgeable and patient as we asked questions and made our decision. Our financial guy Erik, also worked really hard to get us a good deal. Together they made the experience probably the best car shopping trip ever! More

I returned to AutoNation two times to work with Charmaine Higgins. She was exceedingly kind and professional, and she and the whole AutoNation team worked to make sure I left in a great car. Highl Charmaine Higgins. She was exceedingly kind and professional, and she and the whole AutoNation team worked to make sure I left in a great car. Highly recommend buying a vehicle from AutoNation- and ask for Charmaine!! More

My side view mirror on passenger side was broken and need to be replaced. My service adviser was Peggy and she was fantastic. She told me the part was in stock and she could have it replaced that day. Took m to be replaced. My service adviser was Peggy and she was fantastic. She told me the part was in stock and she could have it replaced that day. Took my vehicle in and 4 hours later it was fixed. Will definitely use AutoNation Ford again. More

The service person was professional and courteous. The service was fast. Took less than one hour to complete the work. The waiting area was nice and clean. service was fast. Took less than one hour to complete the work. The waiting area was nice and clean. More

Brought in my son's F150 to get routine service done prior to him going back to college. Was ready to get full down load on how much I should probably do, but instead, was told that nothing more than m prior to him going back to college. Was ready to get full down load on how much I should probably do, but instead, was told that nothing more than minimum work was needed, an oil change, rotation of tires and that was it. Appreciate when people deal with you honestly. More

Peggy is always awesome, makes the process go nice and easy. She keep me informed at all times. Will always bring my truck to Autonation! easy. She keep me informed at all times. Will always bring my truck to Autonation! More

Will (salesman) was awesome as was Chad in finance. I found the car online and the communication through email was great. Just one thing: if a customer makes an appointment to test drive a specific vehic found the car online and the communication through email was great. Just one thing: if a customer makes an appointment to test drive a specific vehicle, perhaps have it washed and detailed beforehand? We waited an hour PAST when they said detailing would be done and it still wasn’t. Finally we had to leave and take the car as it was. Car wasn’t really dirty, but windshield was—on the inside. They told us while signing papers there “may” be a recall but when we got home there were papers in the car from the service department detailing that there is a recall and what it is. Thanks for that little surprise! Thank goodness it was a cash purchase so we don’t have to scrape money together to pay for the recall while making payments! More

Easy appointment time. The service department (Joshua) was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. was cordial and very informative. Joshua was great and helped us with a coupon we had and he applied to our invoice. More

Peggy was great. Really appreciate her communication. I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I More

I ordered my truck on February 2nd. Jake Andrews (Sales) worked with me to get all the features that I wanted and helped me pick the right vehicle for me. Because of the chip shortage, I didn't get my truck worked with me to get all the features that I wanted and helped me pick the right vehicle for me. Because of the chip shortage, I didn't get my truck until July 27th. Jake kept me well informed on the expected delivery delivery. When I actually took delivery, Jake walked me through the entire process up to and including hands on familiarization of the features of the truck. Jake was friendly, professional, and knowledgable of all aspects of the transaction. He made me feel very comfortable at all times. More