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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

August 09, 2021

Paul Barnum is a Rock Star!He kept me well informed of Paul Barnum is a Rock Star! He kept me well informed of the costs and progress of my repairs. Paul is the reason I keep coming to Auto Nation for se More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 13, 2021 -

AutoNation Ford Arlington responded

James, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2021

I've had Joshua help me a few times and he is awesome. He responds quickly and I like that he text. I even got a free car wash! Car was fixed fast and is running great. I love that I get free towing for the More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 07, 2021

Dominic was AWESOME and extremely helpful! He kept me in the loop about everything that took place and was a great advisor! More

by Cblhs02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Aug 13, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Peggy was fantastic. She wasn’t pushy when additional service items came up during the inspection of my vehicle. She was friendly and I would recommend her and this dealership and its service department More

by jphilola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need help, just give us a call. Happy motoring!

August 06, 2021

Shauna, Service Manager and Julian, with the Mobile Van provided excellent Customer Service!! However, offsite Customer Service/ Scheduling Dept. appears to need extensive training. I encountered several More

by valerieg9498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuana and Julian
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

I've been going to this dealership for the last 9 years, no need to go anywhere else!! My Service Advisor, Paul Barnum is so friendly, helpful & professional. I never feel pressured and always feel confide More

by pattip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi Pattip, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Arlington. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 06, 2021

Paul Barnum is the best. I usually ask for him for servicing my car. He helps me to understand all the service that is provided. Thank you Paul More

by bjrowlet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Arlington! If you ever need help, just give us a call. Happy motoring!

August 04, 2021

Josh did not effectively communicate. Tried to contact him the day after taking my truck in to find out if it was ready for pickup and got no response. Come to find out he had the day off. Evidently never More

by Stevenvh2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 07, 2021 -

AutoNation Ford Arlington responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (817) 200-4503 to discuss what we can do to help.

August 04, 2021

Did a great job on helping me out..Need my truck as soon Did a great job on helping me out.. Need my truck as soon as got it . They did rush it through top get me out of a bind More

by owens0648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Aug 17, 2021 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2021

The lady that Chk me in was not engaged it will take 2 to 3 hrs to change oil and rotate your tyres. I said really are you sure yes she said I find she could have explained the reason not that’s it what I sa More

by Gordonaa2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not know
Aug 07, 2021 -

AutoNation Ford Arlington responded

We are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Arlington. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

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