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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

September 01, 2021

I used to work there before. The service was great then and it's still great 10 yrs later More

by james.texastech
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charmaine
September 01, 2021

Out of all the dealerships I went to, I felt most comfortable at autonation. Bobby was the best, and they made great effort to work with me on my requests. More

by ciaunab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Chad
Sep 06, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

When I buy another car it will be from this company. You are a bunch of outstanding folks that look out for there customers. I'm a widow and I am very comfortable doing business with this family of More

by angelmaker55@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oh man my mind is broken. I'm sorry I don't remember.
Sep 06, 2021 -

AutoNation Ford Arlington responded

Hi, we are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2021

Jamie was great great great great great great great and a great employee a great person … and should make this a 25 word minimum and more people would take this survey More

by Huntingdeer003647
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jamie here at AutoNation Ford Arlington! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

The service adviser was very rude and that’s just not the way to treat someone that just spent $90k at your dealership. The good part was that I asked to see the service Manager and he was very good to work More

by ktdalton1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dunte, Service Manager
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 200-4503 to discuss what we can do to help.

August 30, 2021

Dave is the best Service Adviser ever!! He is the face of the dealership. The 'price match' on the tires was a major selling point. More

by carolcs2bsi3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Morrison
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 30, 2021

The dealership did recall work for me. Scheduled the work in June. When I arrived for the appt, I was informed that they did not have the part needed for the recall. They were suppose to call when part More

by jsouders071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Clay
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 29, 2021

Friendly, professional service was provided in a timely manner. All service options were fully explained. More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Morrison
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi Mike, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 28, 2021

One consideration in the purchase was service after the sale . The service rep Paul is great tells you straight what will happen. The one negative is the time it takes for service to be completed . This i More

by kenheitmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barnum
Sep 03, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 28, 2021

I bought my car from AutoNation Ford Arlington. That experience was great. We have an extended warranty of the car. We had a warranty issue arise and took it back to the dealer to fix. The warranty is More

by doctaddonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Jamie Heiland, Mike Camp, Paul Solomon
Sep 04, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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