AutoNation Ford Arlington
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Took over 3 hours for an oil change after arriving at a 10am appointment. Which sent my truck to end of the oil change line. Ps: when you call dealer service line, the calls are xfered to an appointment s 10am appointment. Which sent my truck to end of the oil change line. Ps: when you call dealer service line, the calls are xfered to an appointment service who get paid for setting up appointments, and your best bet is to grab a service advisors card and bypass the other. Service tech attempted to sell me an air and cabin filter that I didn’t need. I was told I had a screw in my tire which was unrepairable. Service tech Don tried to sell me 4 tires. It was a very small screw in middle of tire which discount tire had no problems repairing. And all this with Ford premium care on the Truck. Last time I was told I needed to have brake system flushed with only 35,000 miles. I scheduled an appointment with a door lock recall and took truck in and after taking out the old parts I was told that they didn’t have the correct parts and i couldn’t get my truck back and I didn’t qualify for a loaner car-again this car has Ford premium care. All Very sloppy service in my opinion More
The service price seemed unreasonably high but my service rep (Jamie) was great. He kept me informed and ensured my truck was ready when I needed it to be. As far as I know (so far), the quality of the ser rep (Jamie) was great. He kept me informed and ensured my truck was ready when I needed it to be. As far as I know (so far), the quality of the service was good. More
Peggy was super nice and made me feel very welcome. She called me as soon as she knew what my car needed and even advised me of a special offer they are having to help towards the costs! called me as soon as she knew what my car needed and even advised me of a special offer they are having to help towards the costs! More
Angel Gibson is the best! I called her and she said she had no inventory but would get on the computer and see what she could find. I gave her a few must haves in a truck I need and within a few hours, she had no inventory but would get on the computer and see what she could find. I gave her a few must haves in a truck I need and within a few hours, she called back and had located one. More