AutoNation Ford Arlington

Quick and efficient process from when I dropped my car off to when I picked it up. Friendly and knowledgeable service reps. off to when I picked it up. Friendly and knowledgeable service reps. More

Great experience thanks to Jazmine (sales) & Erick (finance) Jaz had a great personality and was easy to work with. Erick was also wonderful to work with and he was able to fine me the best rate. (finance) Jaz had a great personality and was easy to work with. Erick was also wonderful to work with and he was able to fine me the best rate. More

I arrived to purchase a high end truck. It is an "as is" offer (no warranty for a $70k Truck. My salesman Jeff Jaramillo provided a printed a carmax report, which I reviewed. It showed ONE owner in Texas. I offer (no warranty for a $70k Truck. My salesman Jeff Jaramillo provided a printed a carmax report, which I reviewed. It showed ONE owner in Texas. I asked to see his carmax on his desk-computer and it showed me TWO owners, one only owning the truck for 2 months. He agreed it was a huge red flag. I asked him why he presented me a printed report with 1 owner not 2 as the true report said. His response was "look man, do you want to buy the truck or not. I'm not going to beg you." I strongly suspect tactics like this and a reaction like Jeff's is what gives used car dealers a bad name. DO NOT buy any vehicle here. My opinion only! More

Was pleased with the service and the timing and accuracy of the ride to my home and pick up to receive my car. I felt very safe. of the ride to my home and pick up to receive my car. I felt very safe. More

Charmaine was amazing, but our Finance Officer was unprofessional. He added fees but did not tell us what he was doing. I guess he thought we needed a car so bad we will sign anything. When we declin unprofessional. He added fees but did not tell us what he was doing. I guess he thought we needed a car so bad we will sign anything. When we declined his undisclosed offer, he was upset and hardly said anything to us. Make sure you read the bottomine and the fine print before signing your name. More

2nd time at this service department and both times my wife took our Expedition in for service she was lucky enough to have ONE employee willing to help. The others were standing around, talking with one wife took our Expedition in for service she was lucky enough to have ONE employee willing to help. The others were standing around, talking with one another. No other customers in the lobby. No one bothered to come out to the service lane to help (that's what they are supposed to do, right???) and she sat there waiting. When she walked in, no greeting and pretty much made sure to even look the other way. When you purchase a $70k vehicle, I would expect a much better experience. More

Great service. The service guy Dunte was kind knowledgeable and kept me informed during my wait. knowledgeable and kept me informed during my wait. More

The staff was very inviting and was a big help in finding me a SUV. me a SUV. More

The dealership and Josh my service advisor worked to get my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. Th my truck repaired in a timely fashion. Josh clearly explained the need to order parts for a second issue and will call me when the parts arrive. The dealership is easy to access and appears to be clean and employees are friendly More

I prefer this dealership for service because It is convenient, I trust their work, & I am treated well. I especially like the service manager I found there; Paul Arnum. He is understand my vehicle nee convenient, I trust their work, & I am treated well. I especially like the service manager I found there; Paul Arnum. He is understand my vehicle needs and my preferences. More