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AutoNation Ford Arlington

Arlington, TX

4.6
1,206 Reviews
As one of the largest Ford dealerships in the Arlington area, AutoNation Ford Arlington is your local destination for all new and used Ford models. Located just south of the 20 and east of S Cooper St, our showroom is easy to find. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Arlington to learn more.
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1400 I-20 West

Arlington, TX

76017

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Showing 1,206 reviews

October 02, 2021

Melissa was great! However, my technician didn’t tighten spark plug in after doing a full tune-up and oil changed which caused my truck to run rough for a few hours. Also, I was disappointed that the dealer More

by jkareema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Oct 05, 2021 -

AutoNation Ford Arlington responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 200-4503 to discuss this further. Thank you.

October 02, 2021

super dave says 18 miles was to far away for a ride share home but he'd do it this one time smh im a senior citizen i will not be doin business with this group again More

by oscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dave
Oct 06, 2021 -

AutoNation Ford Arlington responded

Hi Oscar, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (817) 200-4503. We hope to hear from you.

October 02, 2021

I did not go to the dealership. The tech came to my house and took care of a recall of the air bag inflator. He was friendly and helpful. He did the job promptly and checked my oil, windshield washer More

by encopeland
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember his name.
Oct 06, 2021 -

AutoNation Ford Arlington responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2021

I received very good service at the Ford Autonation, my vehicle was ready when they said it would be More

by GrandRobertpa70128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Heiland
Oct 05, 2021 -

AutoNation Ford Arlington responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2021

Paul Barnum and staff always takes care of me and the needs of my F-150. Would not trust anyone else. More

by JOHNHGUY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Barnum and Melissa
Oct 05, 2021 -

AutoNation Ford Arlington responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2021

This dealership has easy access off of I20 in Arlington. I especially like the comfortable waiting room. My service adviser (Peggy) keeps me updated on recommendations (optional decisional) for my vehicle's More

by dzreyna1970
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy and Dan
Sep 29, 2021 -

AutoNation Ford Arlington responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 28, 2021

Staff are always professional and friendly. Peggy did a great job helping me. I will definitely get my next service there. They used Lyft to take me to work when I dropped off my vehicle--picked me up in More

by fraziergreg7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Sep 30, 2021 -

AutoNation Ford Arlington responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 27, 2021

Peggy in service was very thorough going over every item I had brought to her attention. More

by jembriones39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy
Sep 28, 2021 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Love Ms Peggy Cheney and her customer service is the Love Ms Peggy Cheney and her customer service is the best. She recommended a better tire for pulling our 21 foot boat and trailer than current tires More

by lanametheny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Cheney
Sep 28, 2021 -

AutoNation Ford Arlington responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 27, 2021

Peggy is always upbeat and is a pleasure to work with. I trust her to have my best interest in mind and don’t usually have to question her suggestions because she explains things well. My car always comes More

by Pamw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peggy Chaney
Sep 29, 2021 -

AutoNation Ford Arlington responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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