AutoNation Ford Arlington

Everyone treated me like I was their first customer, friendly, helpful and nice. Will let my friends know!!! friendly, helpful and nice. Will let my friends know!!! More

My name is Stephanie Beavers and I bought a 2024 Ford bronco had a very good welcoming experience and I would definitely recommend and in the future purchase another vehicle. bronco had a very good welcoming experience and I would definitely recommend and in the future purchase another vehicle. More

Tony Gomez was very knowledgeable about the truck and was more than eager to demonstrate everything. He helped set up the application on my phone and the keyless entry. Once we agreed on a price everything more than eager to demonstrate everything. He helped set up the application on my phone and the keyless entry. Once we agreed on a price everything was quick and easy. More

This dealership was very helpful and the sales representative Floyd helped me get the car I wanted. representative Floyd helped me get the car I wanted. More

Auto Nation Arlington, Texas - Thanks to Amber, for her knowledge and professionalism in handling this matter. I had to replace a tire under the road hazard warranty we bought with our new Maverick in Jul knowledge and professionalism in handling this matter. I had to replace a tire under the road hazard warranty we bought with our new Maverick in July. This was the first time I had met Amber. Another service agent was also involved in closing out the case when I came to pick up the vehicle. Thanks for the good service. More

After an initial bad experience. The staff apologized and made the buying experience so much better. The staff apologized and made the buying experience so much better. More

Absolute worst experience I have ever had with AutoNation. I have probably purchased 5 cars from them without issues Purchased vehicle Thursday from this store Brought up concerns of feeli AutoNation. I have probably purchased 5 cars from them without issues Purchased vehicle Thursday from this store Brought up concerns of feeling unbalanced and rotors shaking. They confirmed it passed all inspections and was safe to drive First drive, took truck to Austin Friday for work event. Shook the whole way in steering wheel, footboard, and seat… not a repair rabbit hole I want to dive down. Called and emailed the store and salesman, salesman Mahmoud stated no return since beyond 250 miles. No call back from sales manager Came in Monday to speak with general manager, I got the finance manager. I was very respectid and polite stating my concerns and I just wanted it credited to an another Autonation vehicle whether it be this store or another. But I was not happy about the response Saturday with no call back and the email from a 25 year store salesman. Stated they would not take it back due to beyond 250 mile policy and that I picked it drive it and chose to buy it but I could trade it in. Was so rude basically telling me I was wrong and “snooze you lose” would not let me speak with store manager unless I made an appointment Here over an hour. Still won’t let me speak with store manager. Store manager relaying “past 250 miles were not taking it back” Who doesn’t take 10 minutes to come talk with a loyal customer? Sends sales managers to come say no return it’s policy WILL NEVER RECOMMEND OR PURCHASE FROM AUTONATION EVER AGAIN ***Update - as I left I asked for appointment with store manager at 10 am - it is now 5 PM and still no phone call to apologize for his employees or ask how to assist I have now left reviews with BBB, Google Reviews, and contacted AutoNation corp Will return tomorrow to dealership to try and speak with GM More

Excellent experience. Hmm will recommend to friends. Great price and friendly sales staff. Thank you Hmm will recommend to friends. Great price and friendly sales staff. Thank you More

Salesman the best. Finance worthless. I have called about my paperwork twice. Received nothing. I signed two different applications. Need both of them. Received noth Finance worthless. I have called about my paperwork twice. Received nothing. I signed two different applications. Need both of them. Received nothing. Took me eight years to go back to that dealer. Never will again. Bad service advisors, Bad finance department. How can I set my payments up with no paperwork. Would recommend nobody to this dealership. Wish I would of went to westway ford More

The salesperson was patient and very thorough. All the salespersons were nice and treated us well. All the salespersons were nice and treated us well. More