AutoNation Ford Amherst - Service Center

A great service department. They are honest and willing to listen and help however they can. They don’t pressure you if you can’t afford something or don’t want something done They are honest and willing to listen and help however they can. They don’t pressure you if you can’t afford something or don’t want something done. More

Service has always met or exceeded my expectations. With each visit, I'm given clear explanations of the services to be performed and any additional recommended service. With each visit, I'm given clear explanations of the services to be performed and any additional recommended service. More

This dealership was close. It was well lit and very clean. Thr staff was friendly and helpful. It was well lit and very clean. Thr staff was friendly and helpful. More

Highest quality and professionalism. Always treated well and kept informed about progress of work to be done. Always treated well and kept informed about progress of work to be done. More

Ii have been lucky to have two great salesmen, James Lee and son, Sam in the finance dept. Also service has been great and Collision Center were also dependable. and son, Sam in the finance dept. Also service has been great and Collision Center were also dependable. More

I bought and service my car at AutoNation and have always been treated with Respect and kindness. They are professional in every step. been treated with Respect and kindness. They are professional in every step. More

Shawn and Auto Nation did a great job on our truck and we recommend them to others recommend them to others More

I have a good friend that I go to when I’m buying my cars. He’s always treated me and my wife with respect and honesty. I never have a problem with with the service department. They always take care of cars. He’s always treated me and my wife with respect and honesty. I never have a problem with with the service department. They always take care of my problems and always try to answer my questions. They go out of their way if I I am in a hurry to get my services done so I can leave. So far a job well done! Keep up the good work. More

I received a call as soon as they got my vehicle! Very open about everything going on through email! Truck was done 3 days before the quoted date! I greatly appreciate all their help! Very open about everything going on through email! Truck was done 3 days before the quoted date! I greatly appreciate all their help! More

Staff is polite, however communication overall is a big area for improvement here. I received different information every-time I was contacted. Fortunately I did my own research on behalf of what was cover area for improvement here. I received different information every-time I was contacted. Fortunately I did my own research on behalf of what was covered under warranty and what was not. Scheduling was also an issue though we were provided a loaner vehicle for the inconvenience. More