AutoNation Ford Amherst - Service Center

I always ask for Shawn V. when bringing my car in for service. He has always treated me with respect and honesty. I thought due to the age of my ESCAPE I night of been ready when bringing my car in for service. He has always treated me with respect and honesty. I thought due to the age of my ESCAPE I night of been ready for new tires, but Shawn checked my tires and let me know I should be fine for now. We will look at this again on my next visit. Unfortunately, it was time for me to replace my rear brakes, the parts were in stock and although my wait time became longer i was able to get this taken care of during this visit! Thanks Shawn for always looking out for me. Sincerely, Susanne Kerr More

Always satisfied when I go to this service center. Have never had a problem with anything. Have never had a problem with anything. More

Everyone at Autonation Ford is so extremely helpful and very knowledgeable. I will continue to go there for all of my automotive needs. The staff is very friendly and they are great about keeping you updat very knowledgeable. I will continue to go there for all of my automotive needs. The staff is very friendly and they are great about keeping you updated. More

seems to have been a good service visit. haven't had any problems as of yet. haven't had any problems as of yet. More

Shawn V in the service department is awesome to work with. The work done on my car is always quick and efficient with. The work done on my car is always quick and efficient More

Oil change, didn’t replace dip stick properly and missing oil cap. Not typical Ford service oil cap. Not typical Ford service More

Vehicle concern was not completely addressed. We are still dealing with the issue it went in for. We were charged for services that we did not ask for. We only wanted the interior of the car c We are still dealing with the issue it went in for. We were charged for services that we did not ask for. We only wanted the interior of the car cleaned, due to the water leak. It was assumed that we wanted the entire car detailed. We were charged for both interior and exterior detailing. When I went to pick up the vehicle, communication was very limited as to what was fixed on the vehicle. The person in charge at the time had no idea what was done to the vehicle, and I never received a call back regarding my questions. More

I have bought 7 vehicles from there and they were always pleasant to work with pleasant to work with More

I bought my Jeep here in Dec 2022. I love it. They fixed a couple minor things for me before I drove off the lot. Jessica in the maintenance dept was really professional. I have alread I love it. They fixed a couple minor things for me before I drove off the lot. Jessica in the maintenance dept was really professional. I have already recommended AutoNation in Amherst Ohio to friends. More

For many years all of my car repairs have been done at AutoNation Ford Amherst, and one amazing employee, Shawn, has always provided excellent service. AutoNation Ford Amherst, and one amazing employee, Shawn, has always provided excellent service. More