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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
370 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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370 Reviews of AutoNation Ford Amherst - Service Center

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July 13, 2023

The employees at Auto Nation are always kind and helpful. They check over my car and let me know if they see something that needs to be taken care of. They don't push the service on you, they let you decide More

by LAHATHAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 17, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

Everything with my service appointment went smoothly. Shawn was helpful and courteous. Was done in about an hour. More

by welsandtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Super friendly staff, very conscious of your time! Great team of people. Will definitely continue giving my business and future car purchases here. More

by Michael.settimio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 11, 2023

Ease of scheduling for service. Prompt care on arriving. Great customer interactions. they wash the car when done with service. More

by chariot1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica M
Jul 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 05, 2023

I am grateful that you were able to help me I was so glad they had a service to take me home and then come and get me Everyone was courteous and respectful Thank you More

by Judy
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jul 06, 2023 -

AutoNation Ford Amherst responded

Hi Judy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

I was disappointed with the lack of customer service I received. I am accustomed to better service from the Kia dealership that services my auto. More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaitlyn
Jul 06, 2023 -

AutoNation Ford Amherst responded

Hi Mary, we are deeply disappointed by your experience at AutoNation Ford Amherst. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

June 27, 2023

Everyone at AutoNation have always been very professional, courteous and helpful every time we have brought our cars in for service or repairs. More

by seasaw429
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Jul 02, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 27, 2023

Excellent and timely service, friendly staff. I had been going to a closer dealer for service but they made it extremely hard to get a simple oïl change so I decided to go back to autonation. Ver More

by Lisaslpbutler
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 02, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 25, 2023

Great customer service. Great salesman. John Barcia. Great oil change times. I love this place so much I come here from out of town. More

by rhale64
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Barcia
Jun 29, 2023 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 24, 2023

Service was prompt. Everyone was so friendly. Restrooms were close. Coffee was available. I would remove the rolling chairs. Should have realized not to seat my husband More

by juanitabray49 I am real
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lady in service area that took over the car...Jessica? The lady in the waiting lounge
Jun 27, 2023 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to stop by if you ever need any more help.

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