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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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September 18, 2023

Did a great job on painting and replacing my hood from a recall from Ford. More

by DobieMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 20, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

They do a great job and always let you know what they find. And kind More

by skinner8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Dealership understood my problem. Couldn’t address it because of the hour. They resolved the problem the next day at no charge to me. They also provided me transportation to and from More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, asst. Service manager
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Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

I'm currently leasing my 4th explorer. I love this model car and Autonation has made it easy to be a loyal customer. And my salesman Jesse has always come through for me. More

by Mimi81356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2023

They do a great job , question me about any potential problems with my car. And bring me up front price for any repairs. More

by peabody830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin dawes
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Sep 17, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Friendly, knowledgeable, timely, clean location, friendly, knowledgeable, timely, clean location. Friendly, knowledgeable,timely, clean location. More

by Lindaburrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
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Sep 04, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2023

They started work on my car as soon as I got there, I was not waiting long. More

by mrphill58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Aug 29, 2023 -

AutoNation Ford Amherst responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

Jessica is one of best service managers I,ve ever dealt with at a dealership.Will be back for other services More

by tegerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
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Aug 29, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Jessica Mathis Is awesome at her job, she goes out of her way to service the customer. I most say the mechanics do make sure that you get your vehicle back clean. More

by Dtrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Everyone from the dropping off of the vehicle to the picking up of the vehicle was excellent service More

by tkoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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