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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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August 21, 2021

Have never had any major problems with the sales department or service department. Very friendly and committed to the customer. More

by kgerman18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason-Service, Christina-Sales
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Aug 31, 2021 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 18, 2021

Great service, friendly, helpful, and service done quickly, and I did not have to wait long. Very clean waiting room. I like how easy it is to drop off and pickup your car. More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
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Aug 20, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Aug 20, 2021 -

Cathy responded

I was very happy to do business with Ford.

August 11, 2021

Friendly, caring, helpful staff. Clean and maintained areas. Quick service. More

by Judi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hawley, Mathew
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Aug 13, 2021 -

AutoNation Ford Amherst responded

Hi Judi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2021

As always the people were very friendly and went over and above to make my experience easy and comfortable while waiting for service to be completed. More

by jmthurston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 20, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2021

Great and professional service, can't even tell the car was in an accident. The staff was really friendly and they take care of you as quick as they can. More

by Gmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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Aug 13, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 23, 2021

Recently had problems with my 2019 Ford F-150 Crew Cab. All the injectors needed to be replaced. I always work with Shawn VanAntwerp in Service. Never fails me with good professional, courteous service any More

by Dave G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp Assistant Service Mgr.
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July 22, 2021

Our Mustang broke down on I-80 so we had it towed to Autonation at night. The next morning the service manger Rodd got me set up with Jordon who diagnosed the problem had it fixed and we were on our way More

by Amherst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodd, Jordon
Report | Print
Jul 24, 2021 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

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