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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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October 05, 2021

Great professional work and care quick repair , would recommend ! Everyone was pleasant and polite and I was pleased with repair . More

by captain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn is great , worked with him before !
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Oct 08, 2021 -

AutoNation Ford Amherst responded

Hi, we are so happy to read such a great review about AutoNation Ford Amherst! If you need more help, our team is available to talk -- safe travels!

October 02, 2021

Always a pleasure to go there for sales or service. It's like being at a family reunion the way I am treated. They always have a solution to any concerns I might have. During my scheduled oil change/tire ro More

by KojackSAPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine, Jason, Jordan, Shawn and the entire staff.
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Oct 05, 2021 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

October 01, 2021

Oil change and tire rotation was done quickly. Shawn does an excellent job in service. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 05, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 28, 2021

I know I can always depend on quick and efficient service. Shawn is always my service writer of choice. More

by chrismcartor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V
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Sep 29, 2021 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 25, 2021

Took vehicle in for schedule oil change. Everything was fast and complete as it was meant to be More

by Mgs10806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 27, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 17, 2021

I was greeted when I arrived and he took all information. He gave me approximate time it would take and it was done within that time More

by jhogan2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Sep 23, 2021 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2021

Nothing to add at this time as i never provide any additional information like requested More

by Yekrub2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 16, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

Great service. Making apps is fast and easy. Everyone is professional and friendly. Time spent waiting for work to be done was minimal. I wouldn't go anywhere else for my vehicle needs. More

by kslockhart55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 03, 2021 -

kslockhart55 responded

My husband and I have always bought our vehicles from autonation

August 24, 2021

Prompt and courteous service which exceeded the norm. Excellent work on the service to my car More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service writer did an excellent job.
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Aug 31, 2021 -

AutoNation Ford Amherst responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Appointment at 12:15 for oil change got out at 2 to long for what I had done. More

by bfbaldauf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Report | Print
Aug 31, 2021 -

AutoNation Ford Amherst responded

Thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a nice day!

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