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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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January 13, 2022

The service department has always taken good care of my car even while working under the current COVID conditions! More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Staff
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 12, 2022

Good serivice! Quick with finding out what was wrong with my vehicle. Only draw back was that they didn't have the part( not really their fault)to fix my vehicle. Now I have to take it back when they get the More

by Amason265709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 09, 2022

Autonation Ford Amherst as usual always has the best service i will always take my car there service More

by acebandit333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 07, 2022

Polite and very punctual. Showed concern and showed patience with my questions. Thank you much. More

by Miriamfleming48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2022

Well organized helpful they took care of my recall in a fast and professional way More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2022

No communication ,kept car too long,no transportation for three days was not offered a loaner More

by allenjk1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (440) 296-3021 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 24, 2021

Best car dealership in lorain County.......I have been dealing with Mullinax for years one sales person particularly Dearian Beckwith i have purchased at lest 9 vehicles from him and just recently a used More

by jazzydog714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Beckwith (top dog) , Sydney Thorp
December 19, 2021

The staff explains repairs where I am able to understand and make a decision on the repair. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp, Service Advisor, 5 stars
December 13, 2021

Very friendly and helpful! The Service person kept me updated as to the repair process and my service costs! More

by RLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 15, 2021 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 09, 2021

My car has always been serviced here and I trust them to know what it needs and to keep it running reliably. Helpful and friendly people. More

by adphillips2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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