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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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January 25, 2022

Went in for an oil change took less then an hour and didn't cost me an arm and a leg. Nice service writer named Jordan very helpful and honest about future vehicle repairs. More

by bryonjr87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Jan 28, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 24, 2022

Only dealership i have ever gone to bought 9 new vehicles from Mullinax and one used work car....... More

by jazzydog714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan. Darian
Jan 26, 2022 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2022

Great customer service, communicated about the service very well, and was very caring and honest. More

by wndrsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't Remember
Jan 28, 2022 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.

January 22, 2022

Shawn was very helpful in getting my vehicle serviced quickly and getting it back to me. Would definitely recommend this place for all service needs. More

by tykiengineering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Jan 25, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 20, 2022

Didn't wash my car like they said they would do because the weather was above freezing and it wasn't raining or snowing. Was told it would take 2 to 2 1/2 hours and it took over 4 hours. I called after 3 More

by philrawli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 23, 2022 -

AutoNation Ford Amherst responded

Hi Philrawli, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Jan 23, 2022 -

philrawli responded

I got a call from management yesterday and he explained some things and I was very impressed they took the time to follow up with my situation. Rotating tires is standard with an oil change which I had never heard of before. The service technician was fairly new and he was really busy, so it was explained to him proper procedures in the future.

January 17, 2022

I have Been taken care of with the utmost respect and concern for the proper care and timely manner in which my repairs have been handled. Rod has been extremely helpful with my overall experience I c More

by qual1weld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 20, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

January 14, 2022

I have had my truck serviced at AutoNation several time always a good experience the service people are always nice. I have no problem going back if my truck needs any additional work done. More

by REYES1477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan LOONEY
Jan 18, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 14, 2022

Everything to be ok. I'll see after driving my car for awhile. The only thing is I will tell them not to fill my washer fluid anymore since they charged me for a whole gallon or two that I didn't ask for More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (440) 296-3021 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 13, 2022

As always top notch service by Jordan and all staff at Autonation! Highly recommend for all vehicle maintenance. More

by Tmezlak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2022

Always on the ball..Shaun always treats me like family. Fixed my concerns. satisfied with this dealership. There is one closer to me, but will stay with autonation More

by nickandsharon2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun VanAntrep, Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. We are always more than happy to assist you if anything else comes up. Take care!

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