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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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March 11, 2022

Everyone was very pleasant and helpful. Auto nation amherst is the only place I will by my vehicles. I would and have recommended auto nation amherst to other people. Thank you all More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and George
Mar 13, 2022 -

AutoNation Ford Amherst responded

Hi Cathy, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Ford Amherst and we hope to be of service again in the future.

March 10, 2022

This dealership has always treated me with the utmost care in customer service. I always know that I will be treated right. More

by Fiesty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Mar 11, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2022

My purchasing experience with Jim Lee was exceptional and my service experience with Shawn Vanantwerp has also been exceptional. I am a happy customer. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Mar 01, 2022 -

Mark responded

Thank you Autonation!

February 28, 2022

I have been a customer for many years, and will continue to purchase my vehicles from Amherst Auto Nation. Always friendly, never pushy, service after the purchase is top notch. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, James Ponczocha
Mar 01, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

My oil change was done as I waited in the service lounge. The work was performed in a timely manner. I was given some expert advice on my cars maintenance. I was very pleased with the entire experience. More

by bdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 03, 2022 -

AutoNation Ford Amherst responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

Have never had a bad experience with them! From the process of finding a suitable vehicle for me to going in for services. The employees across the board are all very friendly and helpful! More

by christinewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Feb 28, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 20, 2022

Shawn in the service department is very kind and listens well. My car always looks great when finished thanks to the washing guy!! More

by J.koba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V
Feb 22, 2022 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

Great service experience…Shawn kept me appraised during the entire process. My truck was ready when he said it would be. More

by asp235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Feb 22, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

I bought my car from here, and I've been bringing it here for 10 years. I trust that they know me and my vehicle. I never feel pushed to get a service that I don't need, only the ones that I do. More

by Corri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Feb 19, 2022 -

AutoNation Ford Amherst responded

Hi Corri, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you have any further questions, please give us a call. We're always happy to help! Take care!

February 17, 2022

I don’t want to write a response. This requirement to rate the facility is not needed. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 18, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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