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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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November 07, 2023

Friendly service writer, service done on vehicle done in a timely matter,after service car wash appreciated. More

by r.cogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, micky
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Nov 10, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

When I got my car back it making a noise so have to take it back. My car was dirty from them going in and out of it so I have to scrub it to get it clean. It was not like that when they got it. Want the mon More

by Jerry and Loretta Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank, and whoever put motor and interior in car. Not sure
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October 21, 2023

We were very pleased with our first service appt on our new Maverick truck. It was prompt, and went very well! The staff and e-mail reminders were important and we are loving our truck! We purchased mainte More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, girls in service dept
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Oct 24, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2023

i was in an accident and autonations did a good job on all of the repairs More

by dm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Skovran
Report | Print
Oct 21, 2023 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

I am overjoyed after picking up my car. The work was top notch and I was amazed on how nice my car looked! The entire experience was wonderful, I even met the man who was going to be wor More

by gizmo61151
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry I didnt write their names down all I remember is Ed who did the final transaction
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Oct 17, 2023 -

gizmo61151 responded

Thanks again!

October 13, 2023

Fixed hard to find noise in Explorer ST. Did so in 1 hour. I am very happy with their staff and service. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dawes
Report | Print
Oct 15, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

fixed airbag spring in steering column, waited about an hour for fix, maybe 40 minutes for visit 2 days prior when part was ordered after diagnosis of problem More

by stevenjshor2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senior Advisor, Jessica Mathis, ? Tech was 6530
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Oct 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Making a service appointment was easy and the service was great, oil change and tire rotation.Service rep Jessica was friendly and helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Shawn
Report | Print
Oct 10, 2023 -

AutoNation Ford Amherst responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Appointment time is always honored when I take my car in. Shawn’s estimate on the time it will take for my car to be ready is spot on! More

by Postalpaddy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Oct 01, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2023

Kaitlin and Joe friendly. Joe, the mechanic, explained the problem and steps to be done. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Joe
Report | Print
Sep 26, 2023 -

AutoNation Ford Amherst responded

Hello Tracey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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