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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
369 Reviews

369 Reviews of AutoNation Ford Amherst - Service Center

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April 18, 2022

Very efficient and friendly dealership. Kept me updated along the way while my car was there. Highly recommend. More

by allyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Apr 21, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Amherst and we hope to be of service again in the future.

April 18, 2022

They're always straightforward and timely with my service appointments. I've been taking my cars here for over a decade and will continue to do so. More

by Corri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp, Ed Skovran
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Apr 21, 2022 -

AutoNation Ford Amherst responded

Hi Corri, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

I always have a great experience working with auto nation ford. Once again service was top notch! More

by Jponczocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ponczocha, Ronnie Adkins
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Apr 18, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Amherst. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 14, 2022

Shaun in the service department is awesome. He's always gives the best customer service. And is helpful in making decisions on whats best for my car. More

by Ingersoll1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun in the service deaprtment is the best. His customer service is on point
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Apr 18, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2022

The service tech was friendly and courteous and knowledgeable. The service staff was prompt and friendly. More

by chezmo1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Report | Print
Apr 18, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2022

Very friendly and helpful regarding questions and resolving issues. The Service team is great as well as the receptionists. More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Loomey, Sean Van Antwerp
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Apr 15, 2022 -

AutoNation Ford Amherst responded

Hi Erin, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 13, 2022

EXCELLENT SERVICE FRIENDLY ATMOSPHERE MY CAR WAS SERVICE PROPERLY AND WAS CLEAN AND READY FOR PICK UP IN RECORD TIME More

by Triplet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Apr 15, 2022 -

AutoNation Ford Amherst responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 11, 2022

I was able to get my car in at a decent time. And I feel they did a good job with the repairs. However, I was a little disappointed with the guy who was "helping" me. I'd ask for follow up calls More

by Little dissapointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Apr 14, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 11, 2022

AutoNation was very helpful with finding a replacement Tire rim for my 2008 Lincoln MK-Z and replacing the bad rim. More

by bertke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bailey
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Apr 14, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2022

Always pleasant service. Asst. Service Manager Shawn VanAntwerp has always taken great care of me! More

by dsimpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Apr 09, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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