Back

AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

Sort by
May 05, 2022

Great service, knowledgeable technicians, friendly employees, comfortable waiting area. East to make appointments, even washed my vehicle! More

by rascart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Looney
May 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 05, 2022

Received a notice of recall on my 2020 Escape. Service department got me in fast and also serviced the car (oil Change) at the same visit. My service was fast and expedited by Shawn and had me on More

by walgrph1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Allison
May 08, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 02, 2022

Well the help I received From Jimmy was excellent, he did a good job on the recall on my 2020 Escape More

by maxleahgrandpa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Ponczocha
May 05, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 30, 2022

From sales to service I have always been satisfied when I visit Autonation Amherst. Jesse in sales is courteous and patient. Jordan and the entire service department always take care of my car with professio More

by mawoltman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
May 04, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 30, 2022

Prompt service and timely. Convenient appointment and easy making appointment. Answered all questions, courteous, and helpful. More

by Kdorsey815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
May 03, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 29, 2022

Always friendly and helpful with my car needs. Jim took the time to listen and assured me everything would be taken care of. Dropped off my car and received a call little over an hour that it was More

by lindapintaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ponczocha
Apr 29, 2022 -

lindapintaylor responded

AutoNation Amherst 🤗

April 29, 2022

Gentlemen, I was very satisfied with the friendly service and help with getting my truck's electrical issues repaired this week. Both Jims [ from service and collision repair] were very helpful and took good More

by kdaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim from service and Jim from collision repair
May 02, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 29, 2022

Great service and workers where very knowledgeable and kind. It only took and hour and they put my car through the car wash for free! More

by Amy.caminero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
May 03, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2022

David Bailey was my contact. He knew who I was the moment I pulled into the service bay. I explained why I was there, which he was aware of. Everything was very cordial, and my w More

by axemanjohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bailey
Apr 30, 2022 -

AutoNation Ford Amherst responded

Hi Axemanjohn, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 26, 2022

Fast, Fair and on time as always! !!! Car was washed, drives great what more can I say. More

by rickrack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zsShawn VanAntwerp
Apr 28, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

...
27
...