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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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June 21, 2022

I always bring my pick up truck to this place, great customer Service and very attentive staff. A+ More

by Juan316.ja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James ponczocha
Jun 23, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

The dealership was clean. The service staff was very friendly. The job was completed in a timely matter. More

by Rexmreeser
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James
Jun 21, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

Great sales experience when I bought my truck. The sales team worked with me to reach a deal that fit my budget. The service team has been outstanding. Always friendly and professional, and alw More

by Rocco De
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lothridge (sales), Jared Lothridge (sales), Shawn (service)
Jun 20, 2022 -

AutoNation Ford Amherst responded

Hello Rocco, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 16, 2022

Had a problem with a tire and used the internet to make an appointment the very next day at 720A. They fixed the problem and had me on my way in about 45 minutes. Shawn in Service was great! They even wash More

by Mike W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 17, 2022 -

AutoNation Ford Amherst responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

The Amherst Group is 1st rate from Sales to Service always ready and willing to help More

by jhardwy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Jun 17, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 12, 2022

EVERYTIME I GO TO AUTO NATION,I ALWAYS GET TREATED WITH RESPECT.I AM ALWAYS SATISFIED EVERYTIME I GO THERE FOR SERVICE.EMPLYEES ARE ALWAYS HELPFUL.I AM A VERY SATISFIED CUSTOMER. More

by carmenalbino1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
DAVID BAILEY
Jun 13, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2022

Shawn in service is great always gets truck taken care of. Parts and collision department only reason I didn't rate 5 stars. Have been waiting for a part for 2 years. Grant it covid may have some to do wi More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service Ed in collision.
Jun 11, 2022 -

AutoNation Ford Amherst responded

Hi Ed! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 09, 2022

Shawn is pretty awesome and so are other employees. I do like this dealership. Thank you Laura More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jun 10, 2022 -

Lynn responded

I really like this dealership and the employees. Shawn does a great job. Thank you

June 03, 2022

Great bunch of people to work with. They are always there to answer any questions or concerns I might have about my vehicle.I wouldn’t trust my car to anyone but AutoNation Ford Amherst More

by beeschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Ponczocha
Jun 05, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jun 05, 2022 -

beeschultz responded

I guarantee you will see me again!I feel like you are family.

June 01, 2022

I was asked to sign on the "dotted line", but it just said the recall had been inspected. It was not noted either pass/fail. I asked for the person who did my work. Instead, they took me to Rod. He l More

by smosny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Rod Lamie
Jun 06, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

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