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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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July 18, 2022

Very efficient and knowledgeable. Staff returned calls and kept us updated. Building was clean and staff knew what they were doing. More

by sweagirl55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave and Nicky
Jul 20, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2022

Really gtadateful for this dealership. I had taken my car to Mike bass and let it sit there for 3 days and they couldn't figure out what was wrong with my car. I took my car to autonation More

by Skyeemarie1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Jul 14, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 11, 2022

We bought our trucks at a different dealership but was not happy with the service department there. I contacted Auto Nation Amherst and they welcomed our fleet as we have 6 F150's that we will be bringi More

by Dtrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Jul 14, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2022

Shawn was very professional honest and I would highly recommend this service department to my friends More

by J.koba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V
Jul 03, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to Shawn here at AutoNation Ford Amherst! We appreciate your recommendation of AutoNation Ford Amherst and we hope to be of service again in the future. Take care!

June 30, 2022

Although the reason for my visit was known several days before the appointment, they didn’t have the necessary part until the day after my appointment. More

by Christie44044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Jul 03, 2022 -

AutoNation Ford Amherst responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

June 30, 2022

I took my car in to just make sure everything was good with it and also a oil change. They took the time to make my mind at ease and check over my car. They had it in and out very quickly. I called and th More

by Mrs.lesliepope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 03, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 29, 2022

Sean is always a pleasure to deal with when it comes to my vehicles service. Informative, helpful and always goes above and beyond. More

by hoselayer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 03, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 25, 2022

Brought our 2022 Ford Explorer in for service on the transmission which was delaying a few seconds after selecting a gear (forward/reverse). Dealer arranged a loaner car for us and had our vehicle about More

by Golasenvinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in Service Dept.
Jun 28, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 22, 2022

They did excellent work in repairing my Escape from an accident. Car was like new. More

by philrawli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jun 23, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 22, 2022

Been coming here for years - Service was good. Strange seeing the lack of new cars on the lot. More

by davec7246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Jun 24, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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