AutoNation Ford Amherst - Service Center

The entire process was seamless. Great customer service from the initial phone call through picking up my vehicle. Great customer service from the initial phone call through picking up my vehicle. More

the dealership is accommodating with our schedule. they are friendly and helpful they listen to our concerns and interact with us well they are friendly and helpful they listen to our concerns and interact with us well More

Shawn, in the service department was fantastic! He was very busy and did an excellent job managing the chaos while treating the customers in a friendly and timely manner. Great job Shawn, you mad He was very busy and did an excellent job managing the chaos while treating the customers in a friendly and timely manner. Great job Shawn, you made the the experience a great one! More

As soon as I entered the service garage David greeted me with a cordial welcome and explained the procedure of checking the car out and taking pictures. I liked that. with a cordial welcome and explained the procedure of checking the car out and taking pictures. I liked that. More

Fast but more importantly they properly serviced my vehicle the first time. I highly recommend choosing them. vehicle the first time. I highly recommend choosing them. More

AutoNation, and specifically Shawn, stepped up and got our vehicle in for emergency service so we could safely go on the road for vacation. Our car didn't start after we loaded it up, but Shawn helped us our vehicle in for emergency service so we could safely go on the road for vacation. Our car didn't start after we loaded it up, but Shawn helped us out and got us on our way. More

Excellent service, everyone seems to be nice and friendly. Service was done in the amount of time and they even had to do a couple extra things to it still got done with in an hour. I honestly d friendly. Service was done in the amount of time and they even had to do a couple extra things to it still got done with in an hour. I honestly didn’t even notice the time I walked around car lot and talked to my fav salesman I think his name is Darius; super cool guy More

During my visit I was surprised that the staff had start taking pictures of my car without asking me or explaining why he was doing it until I asked him. Then I felt like nicked and dime about service perf taking pictures of my car without asking me or explaining why he was doing it until I asked him. Then I felt like nicked and dime about service performed on car. I asked one of the young ladies inside while I was waiting about Ford Pass point, she said she didn't know about them. I had to ask someone else. Just wanted questions about service answered before being charged. More

David Bailey was extremely accommodating and helped me resolve my issue quickly and within my time constraints! Wonderful service! resolve my issue quickly and within my time constraints! Wonderful service! More

Very courteous service staff. Professional, respectful, and attentive to service requests. I really appreciated the courtesy porter service. David Bailey followed up with verifica Professional, respectful, and attentive to service requests. I really appreciated the courtesy porter service. David Bailey followed up with verification that service was completed to my satisfaction. Well done and thank you. More