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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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December 08, 2023

My car had engine problems, I got in quickly they ran diagnostics on the car and discovered quite a few problems. They dealt with the extended warranty, gave me a new fully loaded ecosport with 10 miles More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Dec 09, 2023 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, AutoNation Ford Amherst

December 08, 2023

We have always had great service at AutoNation Ford in Amherst, This time we were in for an oil change, working with Jessica Mathis, Assistant Service Manager. She is very professional and an excellent pe More

by DebZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
Dec 09, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2023

Jessica gave exceptional customer service. She was very clear with what kind of mechanical work needed to be performed on my car More

by zach.bergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 09, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Feel free to stop by if you ever need any more help.

December 05, 2023

Very friendly and helpful! They always go out of their way to help. Highly recommend. More

by forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Van Antwerp
Dec 08, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

Very cordial and on time. Answered all of my questions very well. Work was completed in a very reasonable time. More

by Piermand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Banard
Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi Piermand, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

The service team was very helpful to me since this is the first time I've taken a car on to get fixed. Kaitlin specifically helped me with any issues I was having and overall made my experience very smooth a More

by Arianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi Arianna, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Never a long wait and very friendly and professional in all areas. Trust them totally! Will always take our vehicles to them More

by sueden06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Everything taken care of that needed to be done without a major issue at this time More

by Mgs10806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Great customer service! Will continue to get my vehicle service! Again 👀 ng new cars and trucks More

by attkisson327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
Nov 23, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 13, 2023

Very fast customer service. Got back to me with in time limit they told and even washed my truck after the service was done! More

by Szgonzales101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Stark
Nov 16, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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