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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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September 08, 2022

Service department got my car in as scheduled, confirmed what needed to be fixed and at a fair and honest price. Highly recommended, Shawn does a great job as well as the rest of the staff. Thanks again for More

by blazindego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 05, 2022

Friendly and helpful with any questions or concerns I have about any recalls or concerns i might have More

by Peteg317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Sep 12, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 03, 2022

Service took too long for being 1st appointment of the day. I only had an oil change and rotation and the wiper blades were way over priced. More

by cruz98925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3021 to discuss what we can do to help.

September 03, 2022

Shawn and his team are Friendly, courteous and knowledgeable. They let you know what it’s going to be done to the car and if anything else needs to be done. I have confidence in the associates a More

by Buddyboy05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 02, 2022

Shawn always gets my car back to me as fast as he can in services department and explains all that’s wrong and if he says my car will be ready it is. He’s great and answers all questions honestly. Thanks f More

by MelindaMvealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service department lady at counter ?
Sep 07, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 31, 2022

I purchased my car in Amherst and the service is phenomenal! Went to another dealer and told I need all these repairs with my back brakes and rotors when my car is two years old. AutoNation Amherst More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Aug 31, 2022 -

Cookie responded

👍

August 31, 2022

excellent great good perfect go again,recomend terrific great place,many years service is friendly More

by gedejan417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sean
Sep 05, 2022 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

August 27, 2022

As always, top notch service! The entire team did a great job and completed the job in a timely manner. More

by Dpkmely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Aug 31, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 27, 2022

Service Department employees are very professional. Service is always completed quickly and any concerns explained in an understanding manner. More

by DLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Van Antwerp
Aug 31, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 22, 2022

prompt service at my appt time, include credit for my free oil change package which i have had to remind in the past. very courteous technician. More

by themainman100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david bailey
Aug 26, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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