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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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September 24, 2022

Excellent, professional group of people. Take very good care of customers needs and keeping informed on the progress of their needs. More

by Tsr1439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Baily
Sep 28, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 16, 2022

Good quick courtesy service. Very friendly staff. Was very attentive to my needs and got me a loaner car for the service I needed on my truck with no hassle. More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 20, 2022 -

AutoNation Ford Amherst responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 15, 2022

Great service just a little slow but I understand they were short workersbut thanks to Shawn for being so helpful and updating me in the progress much appreciated More

by ddean1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 20, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 15, 2022

Always a great experience when choosing AutoNation. They really know their auto parts and customer service. More

by Mailman28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Michael Lanser
Sep 20, 2022 -

AutoNation Ford Amherst responded

Hello there! We are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 15, 2022

Very organized and pleasant , did a great job on fixing all problems and constantly keeping me updated , 👍 More

by mkeron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn , Jessica
Sep 18, 2022 -

AutoNation Ford Amherst responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

The service was great. They got me right in my battery was bad and they replaced it within a hour.James my serviceman was the best. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Sep 15, 2022 -

AutoNation Ford Amherst responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 12, 2022

Did good job. No hassles and good price. Car wash done. Easy to get maintenance More

by bajpetkovsek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Sep 17, 2022 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 09, 2022

My service rep was great! He walked me through the process and made sure my vehicle was done on time! More

by Jennifer Linn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James (advisor)
Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi Jennifer, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2022

Shawn was awsome, he took care of all my needs. very friendly and very helpfull! More

by ctn41469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 13, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

The service department always takes care of my maintenance needs as quickly as possible and keeps you informed on any issues. More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Sep 12, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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