Back

AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

Sort by
October 11, 2022

After getting an oil change at another place I was told my brakes weren't working. I trust Autonation and brought my car there immediately as I only wanted a dealership to do any repairs if needed. After t More

by Brookej216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 17, 2022 -

AutoNation Ford Amherst responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 08, 2022

Scheduling was convenient. Vehicle was finished before the time stated. Service advisor Shawn was helpful. I will definitely return. More

by babyruth2620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Oct 12, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 12, 2022 -

babyruth2620 responded

Thanks!

October 06, 2022

We were very pleased with the service we received on our Mustang. It was in for a recall & Jim our service advisor was very knowledgeable and helpful. Everyone in the service area and the office was very fr More

by ljfuhrman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim
Oct 11, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 06, 2022

Prompt service, great communications, easy payment and pickup. Honest evaluation of additional services with texts and photos. More

by dugnfay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Oct 11, 2022 -

AutoNation Ford Amherst responded

Hi, thank you so much for your positive comments about AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2022

Excellent service. Very knowledgeable, friendly and professional service. I have been taking my vehicles there for years. More

by Douglaslukes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bad with names
Oct 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2022

Ask for Shawn! !! Great communication and my service was in a reasonable amount of time. Whole staff was helpful and friendly. More

by christenholden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 07, 2022 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2022

Always great hours to get your car in for service and it don’t take them long More

by Alexis Sedivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hernandez
Oct 02, 2022 -

AutoNation Ford Amherst responded

Hi Alexis, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Oct 02, 2022 -

Alexis Sedivy responded

Hernandez who worked on my car did a fantastic job, kept my car clean

Oct 02, 2022 -

Alexis Sedivy responded

Will be back

September 27, 2022

Went in for an oil change and took over 2 hours for it. Started off by asking the gal once she took all the info down for service and price that I had Ford Pass rewards. She did not know about them. She as More

by rnida1142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Oct 02, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (440) 296-3021 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 27, 2022

Great service! When I needed service to take care of a recall, they worked me in the next morning and completed my oil change/tire rotation at the same time. More

by Christel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t recall their name. Everyone was great though!
Oct 03, 2022 -

AutoNation Ford Amherst responded

Hi Christel, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 24, 2022

Brought my 2017 Foed Edge in for an oil change and tire rotation. I was informed that I had 2 recalls but only had time for 1 recall to be repaired. All items were done in the time I was told it would be d More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
1986 Shawn Vanantwerp
Sep 24, 2022 -

Mike responded

Thank You very much

...
17
...