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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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November 02, 2022

My experience was great. Kaitlin and her team worked quickly and got my vehicle back to me in perfect condition! More

by MaryStark024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin
Nov 10, 2022 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2022

The Service Department is great. Everything is explained in great detail. My Service Advisor is always very polite and knowledgeable. More

by laisla54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Nov 08, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2022

Have always had pleasant people to deal with great service and I love my fusion More

by Xraytech440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary, Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2022

Got oil change in a timely manner. serviced vehicle correctly. Found nail in tire,offered to fix. Battery in vehicle was weak ,and under warranty, replaced More

by dqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 08, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 29, 2022

Experience was professional and quick. Took me at the last minute for a nail in my tire More

by Jeffbarnes7202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn in service
Nov 07, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 29, 2022

The service advisor was attentive and friendly. He was very busy but always seemed concerned about about me as a client. More

by genzod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 05, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 29, 2022

They answer all my questions. And get me in for an appointment in a good amount of time. More

by Michaelsaultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 05, 2022 -

AutoNation Ford Amherst responded

Hi Michaelsaultz, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 28, 2022

I've been going to AutoNation Ford Amherst for all of my service needs for 6 years now. I have had zero negative experiences. They are my go-to. More

by Jgerken93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 28, 2022

We love Amherst Autonation. We've been buying and having our cars serviced here for almost 20 years. Jeff is great at helping us get the cars we want and Shawn V in service help More

by rknelsen1120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V, Lisa Parasrami
Oct 28, 2022 -

rknelsen1120 responded

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October 27, 2022

Always a great experience! So professional! Fast and no problems love the place and workers More

by daniellefeliciano722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service guy
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