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AutoNation Ford Amherst - Service Center

Amherst, OH

4.8
367 Reviews

367 Reviews of AutoNation Ford Amherst - Service Center

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December 02, 2022

They did a great job repairing the front fascia of our Bronco Sport. Everything was done as promised and on time. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the body shop.
Dec 05, 2022 -

AutoNation Ford Amherst responded

Hi Jeff, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

They did an awesome job! The car looked great when I got it back and they were very friendly More

by dlh1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sirse JR.
Dec 02, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2022

Great service, everything is timely and neat. No complaints. Would recommend to friends and family. More

by leona.geary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Dec 02, 2022 -

AutoNation Ford Amherst responded

Hi Leona, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 01, 2022

Amherst Auto Nation has been Loyal, Honest, Trustworthy, Kind, and Wonderful to ME. They have made sure I always have a Loaner when my car is being serviced. They ALWAYS answer all of my questions, and are More

by Leslieroig99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Sherrill, Shawn Vanantworth
Dec 04, 2022 -

AutoNation Ford Amherst responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

The person in the check in process was pleasant and knowledgeable when asked about the service that was needed. She did have a little glitch in the computer but it was near the end of the day and not h More

by Jakosi358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 21, 2022 -

AutoNation Ford Amherst responded

Hello, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything.

November 14, 2022

I like the service people at Autonation. I am not a reviewer, I get too many requests and I dont like 4 emails and a phone call. Dont harrass me for a review. I've never had that happen. More

by j.loebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
November 08, 2022

Autonation Ford in Amherst is the best! Outstanding Service! Very Professional and Courteous! Always feel warm and welcomed! More

by Dave’s F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dawes
Nov 16, 2022 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 07, 2022

I have been very pleased with the services received at the Amherst Autonation facility. The service people have been kind, considerate, and helpful. The work on my vehicle has been great and I highly re More

by decemberharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gentleman in collision department, don't know name. tall, lanky, dark hair, young.
Nov 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 04, 2022

Always a pleasant experience. I feel safe driving knowing that my vehicle is serviced well and I don't have to worry. My service advisor Shawn is a kind and patient person. More

by beehappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Nov 12, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Always enjoy my trip to Autonation Ford in Amherst ohio when I need or want a new vehicle, if they don't have the vehicle I want on their lot John goes out of his way to have it there as soon as possible. More

by carbuilder2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, service department , Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Amherst responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

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